Wipe the coumputer

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Hello,
i need help to fix my coumputer the proplam is the internet doesn't show up but the internet is avalibal every thing is open like the massangers and anther programs my coumputer is a desktop.thankyou

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Dear Hanady,

Please explain the trouble you are experiencing presently in

clear language so that we can understand what's going on and

hence provide you any help.

Thank you.