Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partion on the hard drive which contains the same files on a recovery cd / dvd.
To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps. It worked for me, and should work for you.
ALL DATA WILL BE ERASED ON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THE POWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURING THIS PROCESS.
1) Hold down the power button for 10 (ten) seconds to switch off your machine. Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.
2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.
3) When the machine Starts beeping; release the 0 key.
4) When prompted by the warning screen; select Yes to continue with the system recovery.
5) Select Recovery of Factory Default Software; click Next.
6) Select Recover to out-of-box state. Click Next again.
7) Click Next to Start recovery.
I hope you find this step by step solution helpful for you. If so, rate it up.
hi I have a toshiba equim a100-338. I tried what you said by pressing the zero key but it doesn`t work because I upgraded from windows vista to windows 7 and now I want to degrade it back to windows vista. but when I try your previous method it just comes up with an option of using windows 7 to start up and there is no such option of starting system recovery. can you please help me I will be highly gratefull
when I hold down the zero - it starts to beep - but the only things that come up are the - start in safe mode... with networking.. with network... that old chesnut ... but nothing about restoring computer to factory settings... help pl0x
NOW, WHY DON'T THEY AT LEAST PUT THAT IN THE IN THE BOX WHEN YOU PURCHASE IF THEY DON'T GIVE YOU THE RESTORATION CDs. THANK GOD THERE IS LARRY2488 BECAUSE TOSHIBA DIDN'T THINK OF THAT!
ok my laptop is been acting up and trying to do this. When I hold down the 0 I hear the beep but I release and the screen asking if I want to start in safe mode comes up????
what if you don't want to reformat or delete all the files on your laptop and still want to use the recovery disk? you do not back up in every 30 mins. this recovery disk as good as the IQ of George Bush. But thanks for the tip anyway.
You will never imagine what you did for me, I will never forget it. My laptop was new and i'd use it only once, Happily I had nothing on it. I've spend weeks searching for solutions, no body could help me until I found your solution. you're the (SUPER) man. Thanks a million. You saved my life and make me save a ;ot of money too..
Thank you Larry my sons laptop was saying BOOTMGR missing, and I Could not figure out what to do and searched online for about 30 minutes before I found your post. It is so frustrating that these laptops do not come with the recovery disks....I mean you are paying the money to have windows in your computer you should get the disc that goes with it..... Again thank you so much! It was extremely helpful!!
thanks this process did work! Only thing is that it took too long, it literally had to extratc file by file when it booted up. Only advice to others u must be patient , have something else plan to do for about 3 hrs. lol thanks again!
after following these steps, my laptop didn't go back to factory settings. after step four, I was not prompted to "select recovery of default software" will it hurt my computer to do this until it actually erases everything?
Thank you. It worked perfectly. My preteen nephew downloaded some sort of game, would load but but immediately lock up. I tried everything. Thank you again.
omg thank u so much. u dont know how happy I am now. I jus sold my hp cuz I couldnt recover it but thanx to u I get to keep my satellite! thank u thank u thank u!
Hi Larry, I recently tried this but for some reason I got a "Wrong Machine" Error and it won't let me proceed with the recovery. Everything in my machine is factory default so I'm not sure why it's happening. Anyway, my laptop was working before, I just wanted to get a fresh install. Now I can't even boot up my computer because everytime I do, it just goes back to the recovery mode.
Do you have any idea how I can get out of recovery mode and boot up my computer as usual?
i did this and it worked, but now when I go onto my computer it looks like its always on safe mode, like its really pixelated and everythings stretched and big, can someone help me?
Didn't seem to work at first (never beeped), but after I selected the only option on the DOS screen, up came the Warning screen, and I began the reinstall.
ebony the reason it is pixelated is because the driver isn't installed. To fix this
1. click on start
2.right click on my computer
3.go to properties and left click that
4.then click on the hardware tab.
5. click on device manager
6. there should be some yellow question marks, right like on them and click update driver.
a restart is most likely required, but it will tell you if it is.
If that doesnt work go here and download the display adapter for you pc
also might be your screen resolution. right click on desktop, click properties, go to settings tab and move that around, this would be easiest to try first.
It's not working??????
I held down 0, then pressed the power button and it brought me to ''Windows Error Recovery'' it didn't bring me to any warning screen?
When ishut the power off and the the0 button mine comes up error f3-ffoo-ooo6 it says failed to get the odorous the partition is there any way I can fix this please let me know
Hi there I have a Toshiba satellite pro A100.....i want to restore to factory settings....i have tried pressing and holding the 0 key , f8, f9, and f10 keys but nothing works it just starts up as normal to the windows xp screen, I don't have the recovery CD, I am at my wits end, can any one help me please, regards Yvonne
So I bought the NB305 Blue back in 2010 for about 436.00 and 5 days in the screen cracked.. I took it back to best buy and the screen was as much as getting a new PC. So ... I put it in the box.. So last week I looked up the screen and replaced my self for 35 bucks... once all up and going I forgot my orginal PW so this assisted with me recovering it back to in the box status. So TYTYTYTY I now have my mini lap My fam has tablets lol they think I have a new system lol
hi,
try these steps, hope they will help you:
1. Copy all your files and documents to an external storage device.
2. Shut down the computer.
3. Turn the PC back on and hit the F8 key repeatedly until the Advanced Boot Option Screen appears.
4. Click "Repair Your Computer" if you are not already on it and then press ENTER
5. choose your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" which is the last option.
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. "Next"
10. Click "Yes"
11. you will notice for a while it seems like nothing is happening, give it some time.
12. After some minutes, recovery will complete and you click "Finish"
oh gee tnx a lot! i've tried what have told me to do so and it works! my laptop now is as good as new! I never thought I could reset it to factory settings without any recovery disk, but I did.Now everything works fine.my sysytem had suffered from a virus damage and registry errors causing a lot of system errors and ive even tried using system restore a couple of times to the extent that ive used up all the available restore points.i couldnt open windosws update,welcome center,norton 360 and a lot more.,resetting it to factory settings is the best idea ever.you never have to spend money to get it fixed,it will fix repair itself.tnx a lot I really appreciate your help.have a good day!
I have a Toshiba L300-0-3C with Vista on it. I have tried pressing F8 to try to get to the Advanced Boot Options but with no success. I don't want to press 0 yet as I have some important files that I don't want to use.
Frank,
Go to bios settings first and choose apply default settings and exit.Restart and try hitting f8.if it didnt help then let me know.Why do you want to reformat your pc?before you do you have to find a way first to cure the problem, but if it cant be fixed, the last resort is do a reformat.Goodluck man!
i have tried your method and I am not able to get to reset to factory setting. so help me I would like to do because somehow the my hard drive is used up complete when I have not load any programms
Cha, first download CC cleaner here http://www.ccleaner.com/download 2nd download sytem mechanic pro trial here http://www.iolo.com/downloads.aspx Remove also some trial programs or programs you dont need.Then run CC cleaner excluding the registry cleaner,you can also go to Tools section ,Start Up Menu, then disable some start up programs you may not need on start up. Then run System mechanic pro, almost everything is safe to run in system mechanic 9 pro so dont worry.Dont forget the registry defgramenting,disk defragmenting,memory defragmenting and removing system clutter.these are the most important work that should be done.if it didnt speed up your pc then let me know. Gudluck
hi iv been trying to reset my toshiba but have had no luck I can get the menu after pressing F8 but beyond there I dont have the same options as you said what else can I do?
nothing happens when I spam F8 =x I managed to reach the advanced boot screen once before, but after that, everytime I spam F8 during loading nothing happens
pls do this ,save your files first to an external memory storage like a memory stick or whatever u may have, plug in your laptop to the ac outlet.then....1)shut down your computer turn it on then immediately press "f8" repeatedly then u will see the option at the bottom of the screen "press f2 to log to boot manager" press it fast or else you'll have to repeat everything again.2)then there is the option at the top "to access advanced boot option press "f8" ,press it. 3)Under "advanced boot option",highlight the option"repair your computer" and press enter. 3)System recovery option menu will show up, select country and keyboard layout then press next. 4)then there is the option to log in as a local user so you can access recovery option,enter your password. 5)After that the "sysytem recovery option will be visible,just choose what action u like a)start up repair b)system restore c)window pc complete restore d)windows memory diagnostic tool e)command prompt f)toshiba recovery wizard. if you want your laptop to reset to factory settings select toshiba recovery wizard,then select out of box state.then everything will be guided to you.your laptop would be the same as the first time you bought it.gudluck, let me know if you have a problem doing it coz ive done it twice since ive had twice serious virus attack and my system was damaged badly, and if you want your laptop to be at good condition always you should better buy "fix it utilities"everything is in it,antivirus,registry fixer,recovery of lost data,optimize performance,etc
I went through the process like you said but when I select "Restore the complete Windows operating system" which is the last on the list of options after "comand prompt" I get another box telling me "if preinstalled files are damaged you can use the product recovery disc(which I don't have" and also says "when you reinstall windows OS the hard drive will reformat and all data will be lost"...so I click ok and it just takes me back to the "Systems Recovery Option" list...I also tried the "Windows complete PC restore" option...only to get the message 2no valid backup location found" followed by "windows can not find backup on the hard discs or DVDs on this computer,Attach the correct hard disc or insert the last back up DVD and then start the restore process agai"...is there a way of doing this...I have a Equium....and help would be much appreciated..
your built in back up files must be damaged already, try ordering recovery disk from a nearest laptop dealer.. or if you didnt suffer from a tremendous virus attack or uncompatible program installation that led to files corruption or system error,it could be that your hard disk is damaged too that is why it is losing the important back up files.
hello justin I am writing I put on windows vista to my toshiba satelite 305 and know I am unable to use my wi-fi on my it states that no connections are present and I tried what you said prior and it is still not working]
did you try adjust he settings in your wifi set up? or you must have a virus that blocks you from getting connected..or maybe you have some sort of system error.try running virus scan if adjusting your wifi setting wont help then if the problem still persists try doing system restore. I experienced that too..im not an expert its just that ive been thru that..email me if you need some more help.
yes dr,.disgust it wont work unless you can crack the password. Just download ophcrack to crack your windows password. burn it to a cd -rw then boot on it by changing your boot sequence from cd drive first,here is the link. cheers! http://ophcrack.sourceforge.net/download.php?type=livecd
I really admire you for giving people all this advice. The last 48 hours that I was having problems with my recently purchased one month old Toshiba Satellite, yours was the only column I could find on the internet. It turned out that a Service or Startup kept making my system "Hang" at my Vista Welcome Screen or I was only able to get to the desktop before it would freeze and the wheel kept spinning, and the stupid Toshiba rep never gave me this option to stop service or disable programs until I did it myself!
Here is the issue now.... Up until yesterday (before I was able to MSCONFIG myself out of the whole mess), upon pressing F8 repeatedly I was always able to get to the "Advanced Boot Option", which till then also gave me the option to "Repair My Computer" and hence Run Recovery Options and other Restore options etc. etc., That first "Repair My Computer" option has NOW mysteriously dissappeared from the F8 Advanced Boot Menu and I cannot get to the option to "Reset to Factory Settings" or any of those other options there. When I called Toshiba again to ask them where the option went they told me since there is nothing wrong with the computer anymore, I will not be offered that option until the next time something goes wrong. :/?
I hate to say is but there seems something strangely inaccurate with that statement. Nowhere in the Windows Help does it say that the the Repair My Computer Options would not come up during "Peacetime." Windows Help says if you it came installed on your computer you can get to it by pressing F8. Are you able to clarify whether what this rep told me is true? I don't think my Boot partition is damaged. I could swear I saw some other Options there in the "Repair My Computer" menu which could also apply during "Peacetime" or hold true during an otherwise "trouble-free" time.
Is there another way for me to bring up this Repair Utility? (Pressing 0 / Zero or "C" didn't work either since I tried with the rep and we couldn't find it in Setup Utility or by pressing F11)
[In addition I am unable to System Restore to any point before this whole mess to see if that brings it up but that is another story ;)]
i see man,when did you noticed the problem?if you noticed it right after you bought it you should have returned it.i know you have a warranty why not try returning it?its been a a month only.have you tried doing system restore?try restoring it the day you think it was working well.i hope this would help.it is hard to give advice if I dont personally see it..and besides im not an expert gee..
hey ts boy one thing for sure u got virus in your system if you constantly surf or download files from internet.what is your antivirus anyway?or did you installed some software?after you have finished scanning and got rid of any unwanted files,you can try starting sysytem restore from the command prompt.the instructions are in the windows help and support center. just type "start system restore from the command prompt".i remember mine hanging before then I couldnt do the usual system restore .your laptop is just new so I guess theres nothing wrong with your partition unless it is factory defect.maybe some files were corrupted for some reason.
hope this will help
Thanks for your response. I had already scanned my system with viruses before embarking on this mission with AVG and Spybot search and destroy and Registry Mechanic amongst others in case the registery had gotten messed up after the crash. I understand that viruses are the first thing to get blamed after these problems but in my fairly "Tech-Savvy" life, at least for me, the issue 9 out of 10 times has been a system or Microsoft issue.
I fixed this problem and I wanted to give back a little so I came back to write about it. In my case, the "Repair My Computer" option comes pre-installed on the Vista Healthy Boot Partion Drive and this problem occured because somewhere along the lines, when I (quite possibly with the Toshiba rep) had RE-CREATED the BCD store which orchestrates the initial booting of the computer (the BCD file is in the C:/Boot folder).
A Definite NO NO until everything else has been exhausted. There was no need for this.
Well, Luckily for me if you ever re-create the BCD store, the BCDEdit tool makes a backup beforehand, which is what saved me as described below.
Basically the "Repair My Computer" option which is located on the Healthy Boot Partition that sits untouched on all Vistas was not damaged at all. Contrary to what the Tech suggested to me (and I did not believe) it was sitting right there all healthy and untapped. I knew this because the Toshiba Recovery Creator had been responsive and allowed me to create Recovery DVDs. Anyway, after the recovery discs successfully were created, I hypothesized that quite possibly the new BCD file was following a boot sequence which was bypassing the Healthy Partition Drive altogether and therefore never accessing the Tosiba Pre-installed OEM "Repair My Computer" option that allowed me to access it right from my Healthy Boot Partition Drive (For people wondering what this is, its in your computer management console and one you are not allowed to touch or change).
Safe Networking would not let me replace the new BCD with the old file which had been backup before recreating the new BCD Store, so with some patience and using my newly minted Toshiba Recovery DVD, I accessed the "Repair My Computer" option from the DVD and used the Command Prompt option to copy the old file to C:/Boot. It asked me, "A file with this name already exists. Do you want to Overwrite?", I suddenly had a flashback to the 80s with Ferris Bueller sitting at the DOS based blinking computer, and I took a deep breath and hit "Y" for yes.
Hence, I rebooted, hit F8 a bunch of times, et Voila! There it was again... My beloved "Repair My Computer" option.
Now that that's settled, I have to figure out what makes my computer freeze up unless some memory intensive application like Windows Media is running. And why my other XP Computer has gone invisible from my Vista's Network option. Aah...The curious wonders of microsoft.
everytime I click on the toshiba recovery wizard it asks me for a disc, but I dont have a disc, so it wont let me restore it to the factory settings. is there any other way that I can restore it to factory settings?
hi I just tried the option to restet to factory and the screen comes up and says the installed program canot start click ok to turn off computer in the system recovery option box the nothink else
Report this message to moderatorsHello,
i have recently bought an old toshiba satellite l10-114 with xp for my son as a 1st laptop but the previous owner has left all there stuff on there & I want to restore factory settings & wipe it all at once but I have tried the usual f8 but get the menu;
safe mode
safe mode with networking
safe mode with command prompt
enable boot logging
last known good configuration
directory services restore mode
debugging mode
disable automatic restart on system failure
start windows normally
reboot
return to os choices menu
nothing about factory setting anywhere????!!!!! please help & thank you in advance!
Danny,
Most probably your os is windows xp, right? Im sorry to say but yours doesnt have a built in recovery. If its an acer, the recovery option is accessible when the windows has loaded already(normal windows).Right click your start menu, click explore to check if there is a drive named RECOVERY.anyway if you to format it I could help you if you are ready.It just takes a couple of headaches to have it done. Gudluck
hey ...i got a huge problem with my laptop its a toshiba satellite Model # PSAFGC-FS108C... I was reformating it with windows vista premium and I lost my interent connection, it says that there are some drives missing and I dont know where to search to find them, some people told me to restore it to the way I had it before and I dont know how...could you please help im in college and I have to stay there to do my homework...i appreciate it thanks.
I followed all your steps, however, when I got to system restore, I see
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnotic Tool
Command Prompt
Toshiba recovery wizard
For the last one, it requires a disk, will not go any further. Please help me reset my computer to factory settings! I have a Toshiba Satellite A205-S4597
hey man ... im sorry to tell you ... that your computer doesnt have a recovery partition .. which mean you have no way to factory reset it without a cd ... this happens if u bought a used computer or u've formatted your hard drive b4 ... I had the same options as yours and I chose the last one and it worked perfect for me .. ooh and I recommend you to buy ur laptops from a trudted place like futureshop or bestbuy ... and im sorry again have a gd day :)
i had the same problem but when I tried to follow the steps you suggested, I cant find the restore application on the system recovery options screen. what can you suggest on this?? thnk you
can you tell me what did you see on the screen when you followed the step by step procedure?what is your antivirus?have you tried system restore?but before you do that you have to get rid of viruses first coz they will still exist if untreated.can you tell me t what you have done so far?have you tried running system restore at the command prompt?you can look for details in the windows help and support center.email me pls
my friend was having the same problem and he lost the recovery disc, I got on here and read this and his computer has been running fine. thanks from both of us
tell u why it aint workin because if u install windows with a cd it automaticly take off the recovery program so if I was u im having the same problem ill get a new cd or just look for free recovery programs
Hello habit
Please I have a problem with my laptop, its the same laptop, toshiba satellite. A few weeks back the place where disk drive(i think)..thats what it has on there) is fell off, (the covering), so because of this sometimes when I turn my computer on it tells me "media test failure,check cable"
also it says "exiting PXE ROM" and then "NO BOOTABLE DEVICE- INSERT DEVICE, AND PRESSE ANY KEY" WELL SOMETHING LIKE THAT, AND WHAT I NOTICED IS THAT THE DISK DRIVE HAS COME OUT A LITTLE BIT FROM WHERE IT IS INSERTED, AND WHEN I INSERTED IT BACK, THE COMPUTER WOULD COME ON, BUT FOR SOME REAASON TODAY, I TRIED THIS AND IT DIDNT WORK THIS TIME, NOT ONLY THIS, THE DISK DRIVE IS ALSO MAKING SOME FUNNY SOUNDS. I PUT THE COMPUTER ON, AND THEN IT ACTS LIKE ITS LOADING, TAKES ME TO THE BOOTABLE DEVICE ERROR THING, AND THEN SHUTES OFF ITSELF, PLEASE HELP ME, I DO NOT KNOW WHAT TODO. is my computer ruined for good. I am really worried. Thank you. I hope you can understand my explanantion, I know it is not too clear.
Please help me, I got a problem with my toshiba notebook satellite A200.
My Problem is :
1. Its always restart or shutdown while I using it about 2-3 minutes, I just using it for copying file or play a game or just wondering around on my notebook.
2. some times its hung on loading windows.
3. when trying to recover its said cannot recover (windows recover program)
i have 2 hardisk, if I use ur Reset toshiba to factory settings suggestion what would happen to my second hardisk( D: drive)?
is there any way that my second hardisk not get formatted if I should use ur Reset toshiba to factory settings suggestion ?
what should I do ?
i have clean my notebook heat sink and fan and also all my notebook hardware
and still I got those problem.
Note : sometimes if I lucky I can login and play or do somethings, after many shutdown or restart or hung.
hi newbee, I also have experienced that shutting down or restart,first clear your notebook from virus. tell me your antivirus.then download gamebooster,run it when you want to play games,. it will close all the programs unnnecessary for the meantime while you play games so you can play without consuming too much ram.after playing return it to normal mode. just type in the searchbox "freeware game booster". it will prevent your laptop from hanging, when you play games your notebook uses a huge amount of ram and if it exceeds the limit it will your notebook hang.i hope this helps you
Hi Justin,
Thanks for ur replay, wow I just know theres is a way to play game freely, thanks again for ur informations about the software tools, is there others tools that may help me to use my laptop more freely im using toshiba A200 satelite with 2Gb ram and double storage with total 320Gb, OS windows Vista home edition.
My antivirus software is Avira, I got built in VGA called ATI Mobile Radeon HD 2600(comes 1 package with toshiba).
I have check as u said earlier and after I didnt success I bring my laptop to Toshiba Center. and they said I have burn my motherboard it because to hot and my fan dont work couz of to many dust.
after I repaired my laptop, im checking my laptop celcius temp and its result when just playing Windows Media Player is 60-79 degree celcius.
im using fan Speed to check it out.
is it a normal or standard celcius for Toshiba A200 of my type ?
plzzz Help guys.
Hi Justin,
Thanks for ur replay, wow I just know theres is a way to play game freely, thanks again for ur informations about the software tools, is there others tools that may help me to use my laptop more freely im using toshiba A200 satelite with 2Gb ram and double storage with total 320Gb, OS windows Vista home edition.
My antivirus software is Avira, I got built in VGA called ATI Mobile Radeon HD 2600(comes 1 package with toshiba).
I have check as u said earlier and after I didnt success I bring my laptop to Toshiba Center. and they said I have burn my motherboard it because to hot and my fan dont work couz of to many dust.
after I repaired my laptop, im checking my laptop celcius temp and its result when just playing Windows Media Player is 60-79 degree celcius.
im using fan Speed to check it out.
is it a normal or standard celcius for Toshiba A200 of my type ?
plzzz Help guys.
hi hannah, did you plug in your laptop to an ac outlet when you were resetting?what do you mean it doesnt turn on?does it load the boot section or set up?do your power indicator lights turn on?
i've got up to the system repair...then it wouldn't let me start then starts telling me that the installed programs could not start and the only option I had was press OK so the computer would turn off.
do you know what the problem is?...please help me...
in system restore if you have trojans in your computer it would prevent you from doing that.i think it could happen also in your situation.try to make sure you have no virus first by running scan, what is your antivirus? try downloading norton 360v3 trial then run it.if you need the link just email me again .run alsop windows update
hi again...i did everything...scanning it with norton 360v3...and running it with update, but still says the same thing over and over again...???what do I do know?...please help me...
hi tey2luv. try also running Clean up Registry in Norton 360v3, you can access it by pointing your cursor to the PC tune up and click view details, a corrupt system registry also can cause that.n In Fix it all there is an option to restore to a certain point, have you tried that too?
umm.hi again...is it still about the trojan?...because even fix-it doesn't find anything on my laptop...and the error on the restore says about an installation program error...and it still shows the same thing...what should I do?!?!i don't think it's about trojans on why it still does it...what do you think?
umm.hi again...is it still about the trogan?...because even fix-it doesn't find anything on my laptop...and the error on the restore says about an installation program error...i don't think it's about trojans...what do you think?
did you install a program that did not finish or the installation was succesfull but incompatible?did you run a deep scan using fix it?if you did so, your laptop is 100percent free from virus.have u tried the system tools in fix it?this problem can be caused by either corrupted system back up files, system error resulted from uncompatible program.if you suspect that a program that you have installed cause this, remove it.when you were doing system repair were you log on as the administrator?if you can go online we can try some more ideas that could work
i tried wat yu guys said ta do ta get my pc back too factory settings and when I got to the part where they asked mi for my user name and password I choose my user name ( I am the administrator) and I typed in my password but it did not do I kno wat my password is but wen I typed it in it did not do how can I bypass this problem??????????
hi 8 ball 32, try this link, it has a demo softare for resetting admin password.if it didn't work let me know.i havent tried it either. http://www.password-changer.com/
Hi pat,
If you cant access Repair your computer through f8, try catching the keys that your screen shows when it boots,there are two keys.one for the set up, and the other for the boot manager.i think you need to try the key for the boot manger first.goodluck, if doesnt work then you can email me
Wondering if you could help me. Are there any steps I'm missing here? I get through all the steps fine until I have to click on 'repair my computer'. When I press return, windows simply starts as normal! Do I need a CD to boot from or anything to make this work??
I realise it's a long time since the original post but any help would be greatly appreciated! :)
hi Confused!please try again the step by step procedure I have posted, I was doing the reset to factory setting that tine to make everything 100% accurate.where did u see the option return?at what stage or no. of step?As long as I remember I did not click any back or return button.every step is detailed so pls execute as seen. tnx.if you could elaborate more I could help you
hi Confused!please try again the step by step procedure I have posted, I was doing the reset to factory setting that tine to make everything 100% accurate.where did u see the option return?at what stage or no. of step?As long as I remember I did not click any back or return button.every step is detailed so pls execute as seen. tnx.if you could elaborate more I could help you.you dont need to boot from any cd to do this unless you have a recovery disk from which you want to restore the system.In that case,you can press f12 to go to boot manager to set up the cd as the boot device.thanks
It was at stage 4 my confusion began - when I press enter (to reset the computer) the screen goes blank for about 1/4 a second and then windows just starts as normal. I tried it on my brother's laptop (also a toshiba) and the same thing happened so I'm sure it's something I'm doing wrong. The model of my computer is a Toshiba Equium L40 on Vista if this helps.
Have since decided I don't need to resest the computer after all, however, feel free to post a reply to help others with the same problem as I'm sure it's something simple we're missing.
HI confused,
Did it asked for a recovery disk?Is it at the stage 4 of the step by step procedure I have posted?Explain more please.What options did you see,what was the heading or title you saw on top of the screen while you were on it, etc.Maybe it doesnt have a built in back up or there maybe some steps you were missing.Anyway whatever the reason maybe as long as your laptop is running fine there"s no need to reset it to factory settings.
i've tried it. but it doesn't work! when I reach step 4 the computer starts normaly the system! don't reset or anything like that! sorry my bad english
can this be done for windows xp as well.. Have a satelite a 105 window xp I turn on pc then windows loads my personal setting and then logs me right off.. I tried the f8 and tried to restart pc at last good config that didnt work also tried safe mode to that didnt work keeps bringin me back to the welcome screen to sign in and then signs me off.. do you have any suggestions?
iv got upto the "system recovery options" screen and its telling me "the installed program cannot start. click OK to turn off the computer" what should I do?
hey do I have to copy all files and documents to an external hard drive because I just want my laptop to be the same way I bought it. when it starts asking for stuff like language and username.
if you have no important files like personal pictures or documents, there is no need to copy them to another external storage device, but if you do, you need to copy them before proceeding with recovery, of course.gudluck
I can't find the Restore Application option. All I see is Startup Repair, System Restore, Windows Complete PC Restore, Windows Memory Diagnostic Tool, Command Prompt, and Toshiba Recovery Wizard. What should I do?
Hi
I did all you said, I have passed the country part, my keyboard is buggered up, and the 'l' isnt working,which is part of password. How do I overcome this?
Hi, I am also having problems with my computer. I have done what you said.
Advanced boot options comes up but nothing that says REPAIR YOUR COMPUTER.
This are the options it gives me:
SAFE MODE
SAFE MODE WITH NEWORKING
SAFE MODE WITH COMMAND PROMPS
ENABLE BOOT LOGGING
ENABLE LOW-RESOLUTION VIDEO
LAST KNOWN GOOD CONFIGURATION
DIRECTORY SERVICES RESTORE MODE
DEBUGGING MODE
DISABLE AUTOMATIC RESTART ON SYSTEM FAILURE
DISABLE DRIVER SIGNATURE ENFORMCEMEN
i got up to number 4 (repair the computer) and then it just does what it normally does (cannot start the computer) it does not give me the option to choose a country or beyond. what do I do?
Hello. I get to to 'system recovery options' I click the last option & it says 'if preinstalled files are damaged, you can use the Product Recovery DVD-ROM to restore them' below that it says 'When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost' .... What do I do? ...
Thank you so much you have saved me a fortune.My daughters laptop would not go to the desktop and just would not work.I could not find anywhere on the laptop that told me how to restore the factory settings which I have now done and it is working again!!!!!!!!!
Soooooooooooooooooooo many thanks.
Amanda
I did this and it did the recovery all fine, but now it is stuck with "Configuring System". Windows starts, it does the config thing, reboots to configure the drivers etc, and just starts the whole process again. And again. And again. And again. What can I do? Please email Email Id removed for security Brendon
I found the same problem as Brendan but pressing F8 while it was starting up for the 8th time gave access to 'last known good configuration' and I returned to normality.
hi I just recently bought a toshiba satelitte and it came with the windown 7 operating system, at the time when I was setting it up I clicked 32 bit instead of 64 bit (i have 4gb of ram) now the laptop is only using 2.92 gb of the available 4gb ram. If I format my laptop will I be able to change to the 64 bit operating system at the beginning or if I format it will everything be lost including the operating system? it didnt come with a disc or anything the os was allready in the laptop. sorry if all this sounds stupid. long story short im now running 32 bit windows 7 home premium but I want to go to 64 bit
HI.. I have format my toshiba laptop to factory setting... but while formatted my laptop suddenly shut down... after that I cannot turn on my pc and it ask for boot cd... I put in my window 7 cd and recover some damage file(but not formatted it )... after that the old window can be turn on again... but I cannot formatted the laptop to factory setting because when Boot Option Screen appears there is no "Repair Your Computer" option... is it my laptop cannot been formatted to factory setting due to the previous formatted fail... how to solve this problem...
ENABLE BOOT LOGGING
ENABLE VGA MODE
LAST KNOWN GOOD CONFIGURATION
DIRECTORY SERVICES
DEBUGGING MODE
DISABLE AUTO RE START
SATAT WINDOWS NORMALLY
REBOOT
RETURN TO OS CHOICES MENU
But NO Repair your computer can you help me get my laptop running again also I have the product recovery disc but reluctant to use it as I will wipe the hard drive. is there anyway not to lose the data but get the laptop up and running again
yes yes yes. google for the ultimate boot cd. burn it to a cd-rw and insert it to yur cd drive, restart and look for the antivirus options and scan.email me if you need assistance
hi duchess, I think there is no option for you to restore your unit to factory setting most especially it it is xp.if it is vista most likely it has.click start menu, all programs. look for a recovery menu, if it doestn have, then I think you need to insert the recovery disk or your windows os cd.
Hello. I get to to 'system recovery options' I click the last option & it says 'if preinstalled files are damaged, you can use the Product Recovery DVD-ROM to restore them' below that it says 'When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost' .... What do I do?
ASIDE FROM LARRY'S EFFECTIVE TECHNIQUE ON HOW TO RESTORE TOSHIBA TO FACTORY DEFAULT SETTINGS, THIS IS ONE THING WORTH GIVING A TRY.
1)Save your files first to an external memory storage like a memory stick or whatever u may have, plug in your laptop to the ac outlet.then...
2)Shut down your computer, turn it on then immediately press "f8" repeatedly then u will see the option at the bottom of the screen "press f2 to log to boot manager" press it fast or else you'll have to repeat everything again
3)Then there is the option at the top "To access advanced boot option press "f8" ,press it.
3)Under "Advanced Boot Option",highlight the option"Repair Your Computer" and press enter. 3)System recovery option menu will show up, select country and keyboard layout then press next.
4)Then there is the option to log in as a local user so you can access recovery option,enter your password.
5)After that the "System Recovery Option" will be visible,just choose what action u like
a)Start up Repair
b)System Restore
c)Windows PC Complete Restore
d)Windows Memory diagnostic tool
e)Command Prompt
f)Toshiba Recovery Wizard.
Select "Toshiba|Recovery Wizard",then select the option that says "Restore to factory default out of box state."
6)There will be a warning that all files will be lost, dont worry just go on because all the files will be rewritten just like when u first bought it. Cheers
RESET TOSHIBA TO FACTORY SETTINGS WITH BUILT IN BACK UP FILES
1Save your files first to an external memory storage like a memory stick or whatever u may have, plug in your laptop to the ac outlet.then....
2)Shut down your computer turn it on. then immediately press f8 repeatedly until it brings you directly to "advanced boot option".If you see the Windows Logo like "Windows Vista", you need to turn off your computer again and repeat pressing f8 simultaneously until you see the "advanced boot option" menu
4)Under "advanced boot option", highlight the option "repair your computer" and press "enter".
5)System recovery option menu will show up, select country and keyboard layout then press next.
6Then there is the option to log in as a local user so you can access recovery option,enter your password.
7)After that the "system recovery option" will show up and show these options
a)start up repair
b)system restore
c)window pc complete restore
d)windows memory diagnostic tool
e)command prompt
f) toshiba recovery wizard
8) Select "toshiba recovery wizard"
9) There will be a warning that "all files will be lost are you sure you want to continue?" Go on click whatever confirmation message u see.Al files wil be rewritten so there is nothing to worry .From there just go with the flow until recovery has finished.Your computer may restart automatically, thats normal. Hope u find this useful.Cheers
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Thankss Larry