E6400 bluetooth driver chip not found

Closed
TLB - Jan 27, 2010 at 06:41 AM
 Landshark2010 - Jun 7, 2010 at 02:32 PM
Hi everyone, I working with dell latitude e6400 with win 7. when I just got it, it had win xp installed on and bluetooth worked well. after upgrading to win 7 operating system just cant find the bluetooth chip.
No matter which driver or bluetooth software I'm installing I always get the same message of "turn bluetooth on" or "bluetooth chip cannot be found on computer". I think that when I had xp I somehow disabled it and when I moved to win 7 it was still disabled thats why the operating system cant find it.

Please help.. I just cant seem to understand how to make my computer recognize my bluetooth hardware.

3 replies

Thanks for the quick reply suff954,
The thing is that I actually tried almost every driver exist for bluetooth in dell website. I even tried some that were not compatible to operating system just to check if they could trigger my bluetooth device. I also tried the bluesoil and it gave me the "cannot start device.. bluetooth chip was not found on computer" message.
I have absolutely no idea what to do next...
2
Blocked Profile
Jan 27, 2010 at 08:16 AM
Hi there,

You must install compatible driver for windows 7,download it from official Dell website on link below if available or you can use bluesoleil:

http://support.dell.com/support/downloads/index.aspx
http://www.bluesoleil.com/download/

Thanks
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Landshark2010
Jun 7, 2010 at 02:32 PM
Try booting into BIOS settings by pressing F2 during boot. There should be a network setting somewhere to choose if Bluetooth is turned on or off.
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