Error 404 in magic jack [Solved/Closed]

rynne - Mar 2, 2010 at 07:49 AM - Latest reply:  CrasyCanuck
- Sep 14, 2011 at 07:55 AM
Hello,

Please help me, Why is it everytime I plugged in my magic jack phone there is always prompt "error 404"? What is error 404?
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13 replies

+11
Helpful
1
Make sure you don't have a proxy server interfering:

1)Open Control Panel (Start Menu - Control Panel)
2)Click Internet Options
3)Click CONNECTIONS tab
4)Click Lan Settings button
5)Make sure the box under the Proxy Server section is UNSELECTED
6)(Optional) SELECT Automatically Detect Settings
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andreslopezpapa - Dec 30, 2010 at 09:44 PM
+9
Helpful
Go to http://www.magicjack.com/techchat/ them click "Get live help in Seconds". On the bottom click "click here". Click "search" without enter anything. Click "start chat I'm Online". Fill in the form and done, you can chat to someone online. You dont need more than your magicjack phone number.
+6
Helpful
5
FIXED! Chat live on magicjack.com website. They fix the problem on there end doing an update to your account profile settings.

They just tell you to unplug your magicjack...hold...then they will tell you when to plug it in to test it. WORKED for me!
abdelfatah mohsen - Jan 14, 2011 at 02:22 PM
there is no body to help why where is live agent
Ambucias 50953 Posts Monday February 1, 2010Registration dateModeratorStatus April 14, 2018 Last seen - Jan 14, 2011 at 03:57 PM
What is a live agent?
live chat fixed my problem in less than a minute
Please correct your computer systems Date and Time. That will do it
Just want to share my part.
If anyone has tried all of the setting adjustments and found them not to be working, try the link as provided above http://www.magicjack.com/techchat/. An agent will give you prompt solutions and assist you through the process. Just follow andreslopezpapa's instruction above. Everything will be ok.
+4
Helpful
Remove magic jack for 2 minutes and than reattach.
+3
Helpful
Worked for me too, They told me to unplug then it worked like Magic.. Thank you Magic Jack Thank you!
0
Helpful
you should check your setup and open hided file in folder .
and open your firewell select magic in exception turn off the dls device and turn on again
CrasyCanuck - Sep 14, 2011 at 07:55 AM
0
Helpful
yeah just use their live chat it literally took me 45 seconds to fix the unit