Error 404 in magic jack [Solved/Closed]

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 CrasyCanuck -
Hello,

Please help me, Why is it everytime I plugged in my magic jack phone there is always prompt "error 404"? What is error 404?

7 replies

Make sure you don't have a proxy server interfering:

1)Open Control Panel (Start Menu - Control Panel)
2)Click Internet Options
3)Click CONNECTIONS tab
4)Click Lan Settings button
5)Make sure the box under the Proxy Server section is UNSELECTED
6)(Optional) SELECT Automatically Detect Settings
12
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Go to https://home-c20.incontact.com/incontact/chatclient/chatclient.aspx?poc=77c65290-f2e9-4238-b7fc-5925c598e6de&bu=4595963 them click "Get live help in Seconds". On the bottom click "click here". Click "search" without enter anything. Click "start chat I'm Online". Fill in the form and done, you can chat to someone online. You dont need more than your magicjack phone number.
FIXED! Chat live on magicjack.com website. They fix the problem on there end doing an update to your account profile settings.

They just tell you to unplug your magicjack...hold...then they will tell you when to plug it in to test it. WORKED for me!

there is no body to help why where is live agent
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Registration date
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October 13, 2020
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What is a live agent?
live chat fixed my problem in less than a minute
Please correct your computer systems Date and Time. That will do it
Just want to share my part.
If anyone has tried all of the setting adjustments and found them not to be working, try the link as provided above https://home-c20.incontact.com/incontact/chatclient/chatclient.aspx?poc=77c65290-f2e9-4238-b7fc-5925c598e6de&bu=4595963 An agent will give you prompt solutions and assist you through the process. Just follow andreslopezpapa's instruction above. Everything will be ok.
Remove magic jack for 2 minutes and than reattach.
Worked for me too, They told me to unplug then it worked like Magic.. Thank you Magic Jack Thank you!
you should check your setup and open hided file in folder .
and open your firewell select magic in exception turn off the dls device and turn on again
yeah just use their live chat it literally took me 45 seconds to fix the unit