Restoring factory settings Closed

Question

Hello,
I have a MPEG 4 digital mobile received from abroad.  The mobile stays on without my south african sim card.  Once I put in my south african sim card than it keeps going on and off like it is searching for signal.  I tried restoring the factory settings but don't know the password.  The mobile recharges through a usb port into my pc.  

Thank you Shimmy

dist.urbd · Answer

Dear Shimmy,

Please indicate the make and the model of the phone and also check with the network provider whether you should get the phone unlocked for using another SIM.

Thank you.

Restoring factory settings

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