Please help me. I have done all i could do.
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Ambucias
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Mar 6, 2010 at 01:31 PM
Mar 6, 2010 at 01:31 PM
A rogue virus is self protective, hence we must outwit it otherwise it will prevent any antimalware application from running. You must also stop the Trojan's processes from running. To remove it, please follow the procedure described hereunder:
Download Process Explorer to your desktop
http://live.sysinternals.com/procexp.exe
Please rename it to Explorer.exe
Run the tool and spot any unusual processes especially those that are numeric
Do not reboot your machine as the processes will be reanimated.
Next download Malwarebyte to your desktop:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/es-anti-malware
Rename it Explorer and install it.
Connect your USB keys, external disks, Mp3, Mp4, etc
Launch the application and from the second tab update it. Once the update complete, click on parameters and click stop Internet Explorer during deletion.
Request a FULL system scan
At the end of the scan, show results and check delete selection (bold items)
Once your computer is clean and working normally just to be on the safe side
•Turn off system restore and wait 30 seconds,
•Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Please do let me know how this worked for you, we like to read about happy ending stories and victories over viruses.
Best regards
Download Process Explorer to your desktop
http://live.sysinternals.com/procexp.exe
Please rename it to Explorer.exe
Run the tool and spot any unusual processes especially those that are numeric
Do not reboot your machine as the processes will be reanimated.
Next download Malwarebyte to your desktop:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/es-anti-malware
Rename it Explorer and install it.
Connect your USB keys, external disks, Mp3, Mp4, etc
Launch the application and from the second tab update it. Once the update complete, click on parameters and click stop Internet Explorer during deletion.
Request a FULL system scan
At the end of the scan, show results and check delete selection (bold items)
Once your computer is clean and working normally just to be on the safe side
•Turn off system restore and wait 30 seconds,
•Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Please do let me know how this worked for you, we like to read about happy ending stories and victories over viruses.
Best regards
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,162
Mar 8, 2010 at 07:10 AM
Mar 8, 2010 at 07:10 AM
Hi,
Sorry but hacking is not my cup of tea nor are torrent downloads which I find very risky for a great number of them are infected.
Good luck and be careful on the Net.
Sorry but hacking is not my cup of tea nor are torrent downloads which I find very risky for a great number of them are infected.
Good luck and be careful on the Net.
well, in my opinion, torrent downloads arent that bad.i mean, if i get a virus from torrent downloads, ill get rid of it. but if you say so, i might as well delete all my torrent stuff from my pc since i managed to get rid of that rogue virus.thx 4 the help, and if u wanna chat, email me at
stickmaster10@hotmail.com
stickmaster10@hotmail.com
Mar 7, 2010 at 06:02 PM
Mar 7, 2010 at 06:17 PM
Hope it works out :-)