Cd drive not working

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ellie - Mar 18, 2010 at 11:02 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Mar 19, 2010 at 04:33 AM
hi, i have a dell inspiron 1525, currently running on windows 7.

today, my cd drive stopped opening. i managed to sort this out, but it's not reading the discs. i have gone into the registry drive (i think that's what it's called) and deleting upper and lower something (sorry i can't remember the details, i was following instructions), then i uninstalled the cd rom and restarted my system.

this hasn't worked at all =/

i've only had windows 7 for a week or so, but it was uploading music and recognising discs fine as i installed new software for my computer - it's literally just broken today =/

could anyone help?
thanks x
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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Mar 19, 2010 at 04:33 AM
Hi there,

please follow instructions provided on link below from official Microsoft website and get the issue solved:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Thanks
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