CD-ROM/DVD Drive won't work (Windows 7)

Solved/Closed

filthyjuly Posts 1 Registration date Wednesday February 20, 2013 Status Member Last seen February 20, 2013 - Updated on Dec 30, 2018 at 09:24 AM
Dromin1 - May 5, 2017 at 11:18 AM

Hello,

When I put a CD-R or any disc in my system, it does not read it. When I went to Start > Computer and double click DVD RW Drive, it showed, "please insert disc". It didn't matter if it is was a blank disc or one with something on it. I recently took a tip from someone and got it to read CD's. However, I tried a CD loaded with a game in it. My system did not read it. I really need to get this system work.

Would appreciate any help!

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2 responses

Answer 1 / 2

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Dec 30, 2018 at 12:25 PM

Hello,

Click on this link and follow the instructions.
If the problem still exists then try cleaning the drive lens. Click on this link and follow the instructions.
Update the firmware.

Good Luck!

SayianBlood
Jun 25, 2015 at 05:19 AM

Thank you. It worked!!

Dia
Dec 11, 2015 at 03:59 PM

This worked for my computer. It was fast, simple, and fixed the problem without any trouble at all. Thank you!

Dromin1
May 5, 2017 at 11:18 AM

Jack4all Thanks. Second Method Worked For me.

Answer 2 / 2

dave1969 Posts 3 Registration date Wednesday March 27, 2013 Status Member Last seen March 28, 2013 1
Mar 27, 2013 at 08:45 PM

hi I recently had this problems so if you follow this you will get it back in restart

To begin the process, start the Registry Editor.
Click Start, click Run, type regedit, and then click OK.
On Vista machines, Run is accessible through Accessories.
Click the plus sign (+) next to the following folders in the left side of the window pane:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
Look for any of the following names in the right side of the window pane:
UpperFilters
LowerFilters
If any of the items above are listed, right-click on the item and select Delete.
Be sure to restart your computer after you have deleted the files in the registry.
Open My Computer (XP) or Computer (Vista) and check to see if your CD or DVD drives have returned.
In some cases, you may need to reinstall some programs such as CD or DVD burning software, iTunes, or Nero

hope this helps

t
Apr 5, 2015 at 11:17 PM

What if they're not lited my computer doesn't have them

marty
Jun 13, 2015 at 03:57 PM

brilliant tried it on my laptop same problem windows7 worked straight away

cosby
Aug 26, 2015 at 03:59 PM

it didnt work on computer windows 7 ultimate

Mar015
Oct 7, 2015 at 07:02 PM

Hi I tried this and restarted my computer. Now my keyboard and mouse aren't working and I can't even login to fix it. Maybe I was in the wrong folder? I should have been more careful...any way to fix this? @dave1969

chouy
Dec 5, 2015 at 01:13 AM

this made my system fail and refused to boot I had to go to a factory reset to get the computer to boot thanks......

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