CD-ROM/DVD Drive won't work (Windows 7)

filthyjuly Posts 1 Registration date Wednesday February 20, 2013 Status Member Last seen February 20, 2013 - Updated on Dec 30, 2018 at 09:24 AM
 Dromin1 - May 5, 2017 at 11:18 AM

When I put a CD-R or any disc in my system, it does not read it. When I went to Start > Computer and double click DVD RW Drive, it showed, "please insert disc". It didn't matter if it is was a blank disc or one with something on it. I recently took a tip from someone and got it to read CD's. However, I tried a CD loaded with a game in it. My system did not read it. I really need to get this system work.

Would appreciate any help!

System Configuration: Windows 7 / Chrome 24.0.1312.57

2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Dec 30, 2018 at 12:25 PM
  • Click on this link and follow the instructions.
  • If the problem still exists then try cleaning the drive lens. Click on this link and follow the instructions.
  • Update the firmware.

Good Luck!
Thank you. It worked!!
This worked for my computer. It was fast, simple, and fixed the problem without any trouble at all. Thank you!
Jack4all Thanks. Second Method Worked For me.