CD-ROM/DVD Drive won't work (Windows 7)

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filthyjuly
Posts
1
Registration date
Wednesday February 20, 2013
Status
Member
Last seen
February 20, 2013
- Updated on Dec 30, 2018 at 09:24 AM
 Dromin1 - May 5, 2017 at 11:18 AM
Hello,

When I put a CD-R or any disc in my system, it does not read it. When I went to Start > Computer and double click DVD RW Drive, it showed, "please insert disc". It didn't matter if it is was a blank disc or one with something on it. I recently took a tip from someone and got it to read CD's. However, I tried a CD loaded with a game in it. My system did not read it. I really need to get this system work.

Would appreciate any help!

System Configuration: Windows 7 / Chrome 24.0.1312.57
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2 replies

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
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July 16, 2020

Updated on Dec 30, 2018 at 12:25 PM
Hello,
  • Click on this link and follow the instructions.
  • If the problem still exists then try cleaning the drive lens. Click on this link and follow the instructions.
  • Update the firmware.


Good Luck!
5
Thank you. It worked!!
0
This worked for my computer. It was fast, simple, and fixed the problem without any trouble at all. Thank you!
0
Jack4all Thanks. Second Method Worked For me.
0