Open with HELP!!!!

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eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010 - Mar 22, 2010 at 08:43 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 23, 2010 at 11:49 AM

ok so i dont know how this happend but i cant just open up any thing with out being asked to open with!!! i cant open downloads or files or the internet with out being asked that. on some things like the internet i can try to open the internet and that window will come up and ask what program i want to open with and i will just clik on internet exploer and it will open and a new window will come up and ask if i want to run or save this file but it will not work with all programs like i tryed to download firefox because i deleted it off my laptop thinking if i just reinstall it that it wont ask me to open with anymore now i cant open and run my downloads becaus it asks me to open with so i try to open with the link that is in the downloads menu and it wont open and im like wtf i dont know what to open it with and i cant find the program that opens up downloaded files to run them so i can install so what do i do can any one help me?????? i have vista on
my laptop

4 responses

Answer 1 / 4

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 22, 2010 at 12:55 PM

Hello Eddie,

I suggest that you try this first step. I believe it should work, however should it fail, please come back, there are other means...

1. Open my comp>goto tools>folder options
2. Select "show hidden files"
3. Uncheck "show system files"
4. Go to each drive by rightclick>explore only. DONOT double click drives.
5. Delete the file with the name "autorun.inf"
6. Restart comp or endtask and run explorer.exe through the taskmanager.

Regards

eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010
Mar 22, 2010 at 03:57 PM

thanks but that did not work

Answer 2 / 4

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 23, 2010 at 05:40 AM

Hello Eddie,

Sorry if it did not work, but don't despair.

I now suspect a viral infection. If you agree we will attempt to identify the virus so that we can later apply the proper medication.

I am a little confused understanding your narration about the problem with IE and Firefox. Before the problem began, other than trying to download Firefox, have you made any other changes, installations, etc.?

Could you please download and install Hyjackthis. From the main menu, please request a scan and save a log. Copy the log and paste it here. The log will give me a picture of the processes and registry entries susceptible of hiding a virus.

Please download the 2.0.3 beta version.

http://free.antivirus.com/hijackthis/

After you have pasted the log on this thread, while you are waiting for my response, try restoring your system back to a date and time where you believe it was working well.

Regards

eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010
Mar 23, 2010 at 09:47 AM

ok i downloaded the hijackthis program and it did install (MERICAL) lol but when i try to run the program it wont open up. that menu will come up and ask me what i want to open it with this is not good i want to smash it it is driving me crazy lol and one more thing is that i can not add comments to this site on my laptop or view movies i cant install updates so i can view movies on IE but before i deleted firefox i could on firefox so now i have to use my desktop to post . ok so this started when i downloaded nortons 2010 bata from pirats bay and after i installed it it stated asking me when i would use firefox what i wanted to open with insted of firefox opening up by its self and i figured that if i just uninstall firefox and reinstall it that it would run like it did before so thats what i did but i tryed to download it and it would not open up to install on its own it asked me what i wanted to open it with then i started to ues outher programs and the same thing started to happen so im like wtf and ijust started looking on the net for open with fix or open with problem and i found this site and i posted my problem in hopes that someone could help me. i wish i knew more about computers op systems that way i could fix this myself but i dont i thank you for your help you are a good person for giving me your time and opinion on this frustrating delima i have

eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010
Mar 23, 2010 at 09:55 AM

btw i did do a system restore and that did not fix it. that was one of the first things i did lol the restore point only went back to the 11 of march of this year 11/march/2010 i don't know why it did not have restore points further back than that.

eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010
Mar 23, 2010 at 10:16 AM

ok lol i did it all i did was found the program that you said to download on my harddrive and i moved the shortcut to mydesktop on my laptop and opened it whit the menu that comes up by opening it whit itself so hope this is what you need lol
\

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:05:05 AM, on 3/23/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Users\eddie gearhart\AppData\Roaming\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1208&m=aspire_5515
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1208&m=aspire_5515
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1208&m=aspire_5515
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=1208&m=aspire_5515
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1ca6c8da1adc930) (gupdate1ca6c8da1adc930) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

Answer 3 / 4

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 23, 2010 at 10:43 AM

Hi Eddie,

Now I understand much better the problem, well I mean that Pirate Bay is telling me a lot.

If you have access to the add/remove programme utility, remove Norton and Firefox.

Certainly you can open Explorer. Scroll and examine the following: "Application Data" and "Programme Files"

When ever you see Norton and/or Symantec, please delete.

If you can, remove Firefox.

Click on the Vista Start Orb (Button)
Click in the Start Search Dialog Box
Type regedit
Press enter (or double click Program: regedit)

With the registry editor, make a search for:

1. Symantec

When the search stops, it will be highlighted in blue, check to see if it say symantec and delete it. Continue the search and delete the item. Repeat until regedit tells you that the search is terminated.

2. Repeat the above for Norton

3. Repeat the above for Firefox

4. Reboot your machine

5. Report the results to me

Good luck

eddie19844 Posts 6 Registration date Friday March 19, 2010 Status Member Last seen March 23, 2010
Mar 23, 2010 at 11:23 AM

ok i did what you said to do but the registry editor is not opening up i tryed to open it like 20 times and it wont open

Answer 4 / 4

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 23, 2010 at 11:49 AM

Hi Eddie,

Please, pretty please, when you give me feedback, I really need all the details.

1. Did you see the programmes in question in the add/remove program utility and did you succeed in removing from there?

2. Did you locate with Explorer the applications and did you delete any from there?

3. Did you find any registry entries pertaining to the same applications and deleted them?

4. Did you reboot after the clean-up?

Now for a fifth question

With Explorer, if you go to c:\ do you see any lonely files (not folders), if so, what are they?

Last question for now, can you open your task manager and msconfig?

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