MP4 problems
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Hello,
I have a 1 GB MP4 player which i was using without any issue, however, recently when i plug it on my pc, i get the message that the device will not work properly since windows could not recognise it. Please advice what can be done to solve the problem as its important that the device start working properly again.
many thanks,
regards,
Avnish
I have a 1 GB MP4 player which i was using without any issue, however, recently when i plug it on my pc, i get the message that the device will not work properly since windows could not recognise it. Please advice what can be done to solve the problem as its important that the device start working properly again.
many thanks,
regards,
Avnish
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1 response
Hello,
Can you please give us some more information about your pc configuration?
Have you recently installed any video player or codecs?
Meanwhile, we suggest trying these procedures below:
1) Maybe there is a conflict with a new install and your MP4 player
2) Anyway you can try to uninstall the MP4 driver then use Ccleaner.exe to clean the windows registry and reboot your computer.
After that, reinstall the MP4 drivers from your installation CD and test your player device.
3) If it fails, check for a new version of the drivers and install over the current driver.
4) In case there is no success, check on the manufacturer website for a new firmware version
And upgrade it.
5) As a last resort, update your pc OS.
Hope this helps
Rgds
Jaqlum
Can you please give us some more information about your pc configuration?
Have you recently installed any video player or codecs?
Meanwhile, we suggest trying these procedures below:
1) Maybe there is a conflict with a new install and your MP4 player
2) Anyway you can try to uninstall the MP4 driver then use Ccleaner.exe to clean the windows registry and reboot your computer.
After that, reinstall the MP4 drivers from your installation CD and test your player device.
3) If it fails, check for a new version of the drivers and install over the current driver.
4) In case there is no success, check on the manufacturer website for a new firmware version
And upgrade it.
5) As a last resort, update your pc OS.
Hope this helps
Rgds
Jaqlum
