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TheParoxysm
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Sunday December 7, 2008
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March 25, 2011
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Dec 8, 2008 at 06:05 AM
Dec 8, 2008 at 06:05 AM
The following is from the EZ-Trust support pages.
To uninstall the eTrust EZ Antivirus stand alone version, please follow the below instructions:
Click on the Windows Start button
Select Settings
Select Control Panel
Double-click on Add/Remove Programs
Select the eTrust EZ Antivirus program and select Remove
Reboot your computer when the uninstall is completed.
If the Uninstall does not complete correctly, please follow the instructions below to delete the registry keys and program files: (Note: These instructions will only work if you installed the program in the default location.)
The following information applies to specific versions of eTrust EZ Antivirus
VERSION 6.0
Note: For security reasons, the following key and program file group are not deleted after the uninstall of version 6.0.
You may delete these manually:
HKEY_CURRENT_USER\Software\ComputerAssociates\InoculateIT
C:\Program Files\CA
If you did not uninstall via the Add and Remove programs menu, please follow the instructions below:
Delete Registry Keys:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ InoculateIT
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\InoculateIT Click EDIT (at the top of the screen) and Select Delete.
Repeat these steps for the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ScanEngine
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA-InstalledITProducts
HKEY_CURRENT_USER\Software\ComputerAssociates\InoculateIT
Remove Files and Directory: C:\Program Files\CA\...
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Open the eTrust EZ Armor folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Highlight the ScanEngine folder and click delete.
Make sure you delete those folders from the recycle bin as well.
----------------------
VERSION 6.1
Delete Registry Key:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ Anti-Virus
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus Click EDIT (at the top of the screen) and Select Delete.
Remove Files and Directory: C:\Program Files\Computer Associates\eTrust EZ Antivirus
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Make sure you delete the folder from the recycle bin as well.
----------------------
VERSION 2005 (includes 6.2, 6.3 and r7)
Delete Registry Key:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ Anti-Virus
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus. Click EDIT (at the top of the screen) and Select Delete.
Remove Files and Directory: C:\Program Files\Computer Associates\eTrust EZ Antivirus
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Make sure you delete the folder from the recycle bin as well.
Good Luck!
To uninstall the eTrust EZ Antivirus stand alone version, please follow the below instructions:
Click on the Windows Start button
Select Settings
Select Control Panel
Double-click on Add/Remove Programs
Select the eTrust EZ Antivirus program and select Remove
Reboot your computer when the uninstall is completed.
If the Uninstall does not complete correctly, please follow the instructions below to delete the registry keys and program files: (Note: These instructions will only work if you installed the program in the default location.)
The following information applies to specific versions of eTrust EZ Antivirus
VERSION 6.0
Note: For security reasons, the following key and program file group are not deleted after the uninstall of version 6.0.
You may delete these manually:
HKEY_CURRENT_USER\Software\ComputerAssociates\InoculateIT
C:\Program Files\CA
If you did not uninstall via the Add and Remove programs menu, please follow the instructions below:
Delete Registry Keys:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ InoculateIT
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\InoculateIT Click EDIT (at the top of the screen) and Select Delete.
Repeat these steps for the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ScanEngine
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA-InstalledITProducts
HKEY_CURRENT_USER\Software\ComputerAssociates\InoculateIT
Remove Files and Directory: C:\Program Files\CA\...
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Open the eTrust EZ Armor folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Highlight the ScanEngine folder and click delete.
Make sure you delete those folders from the recycle bin as well.
----------------------
VERSION 6.1
Delete Registry Key:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ Anti-Virus
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus Click EDIT (at the top of the screen) and Select Delete.
Remove Files and Directory: C:\Program Files\Computer Associates\eTrust EZ Antivirus
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Make sure you delete the folder from the recycle bin as well.
----------------------
VERSION 2005 (includes 6.2, 6.3 and r7)
Delete Registry Key:
Go to Start - Run - and type in regedit.
Hit Enter. (Click the + signs where you are instructed to "scroll").
In the Registry editor, scroll to:
+ HKEY_LOCAL_MACHINE
+ SOFTWARE
+ ComputerAssociates
+ Anti-Virus
Once you have scrolled to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Anti-Virus. Click EDIT (at the top of the screen) and Select Delete.
Remove Files and Directory: C:\Program Files\Computer Associates\eTrust EZ Antivirus
Go to My Computer
Open the C: drive (or which ever drive on which you installed the program.)
Open the Program Files folder (click "show files" to view the files in that folder.)
Open the CA folder.
Highlight the eTrust EZ Antivirus folder and click delete.
Make sure you delete the folder from the recycle bin as well.
Good Luck!