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Problem with callback

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noelap1961 Posts 1 Registration date Tuesday November 11, 2008 Status Member Last seen November 12, 2008 - Nov 12, 2008 at 07:42 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 12, 2008 at 01:16 PM
Hello,

I have a problem with callback. I have incoming connection in my PC but I need to make a callback to my house.
I have this error:

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20089
Date: 11/11/2008
Time: 6:09:21 PM
User: N/A
Computer: WARRIOR
Description:
The Remote Access Server's attempt to callback user WARRIOR\noel on port COM1 at ?????? failed because of the following error: The phone line is busy.

I don' t know what to do

Can you jelp me?

Sincerely,

Noel

1 response

Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 12, 2008 at 01:16 PM
Sounds like your modem is not hanging-up or you are not terminating the session - hence the busy signal on the call back.
Verify this by picking up the phone headset - you should have a dial-tone if it's ready to answer the call back. One work-around is to pull the phone plug from the computer after you terminate the initial session and quickly re-plug it before you receive the call back.
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