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No usb ports work

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pathfinder5x - Nov 17, 2008 at 07:27 AM
 supravat paul - Jun 7, 2010 at 03:10 AM
Hello, I have an Acer laptop running windows xp. about a week ago all of my sub ports stop working..I have 3 usb ports on this computer. When I plug a usb device into any of the usb ports, I get and error message that windows does not recognize the device and the device is unknown. I had no problems with this until about a week ago. Can anyone help me with this problem......please????
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4 responses

Answer 1 / 4
brakers Posts 117 Registration date Sunday August 17, 2008 Status Member Last seen November 29, 2009 40
Nov 17, 2008 at 03:24 PM
Hi There have you updated your laptop lately or installed any software. Try system restore to before the time of this happening and see what happens.

Regards Tony B.
Answer 2 / 4
pathfinder5x
Nov 17, 2008 at 04:29 PM
Hey, thanks, but I've already tried system restore to a point before it happened. Do you have any more suggestions?
Answer 3 / 4
pathfinder5x
Nov 17, 2008 at 04:52 PM
Yes, I have two other computers and there's no problem with usb devices being recognized.
Answer 4 / 4
supravat paul
Jun 7, 2010 at 03:10 AM
my computer usb port not working (motherboard Mercury) pls answer

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