Desperate

Closed
fieldy - Jun 8, 2010 at 11:44 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 8, 2010 at 03:50 PM
Hello,

can someone please help me recover my laptop from the bin. I have a blank Black screen with a flasher cursor in the top left hand corner. I'm not computor literate and need to be walked through any steps.
Any help would be much appreciated as I have lost all my childrens photos etc etc. Thanks




1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 8, 2010 at 03:50 PM
If you are getting black screen after windows loading

try this 1

switch on ur pc and keep on pressing F8, if bootmenu appears just click on Esc key and keep pressing F8---> then windows advanced options menu appears

select --->safe mode ---> press enter

then follow the below instructions

click on start-->run-->regedt32

a registry editor window will be opened in that locate this registry path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogo

at the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned above

Just double click shell and userinit and enter the data values as

shell value data should be
Explorer.exe

userinit value data should b
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe


After entering into normal mode scan ur pc with antivirus &

download malware anti-malware application-->update it -> then select deep scan.
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