Sims 3 base game freeze [Closed]

 LKew -
Hello, I did an update for sims 3 using ea game updates. When I came to load the game It came up with the message 'your sims 3 base game is incompatible with the currents sims 3 expansion pack. Please update your game via game launcher'
I was left with the launcher but no pictures or information or anything. I can't click on anything, it's as if its frozen but when i do ctrl + alt + delete it says the game is still running.
Any ideas?

1 reply

When you do ctrl+ alt + delete do force shut down then restart it. Then when its back on again go to game updates and there might be an update you can get at the top of this box. Hope it helps