Blue screen on New PC!! Any help??

Closed
Davejones1982 - Dec 3, 2008 at 04:05 AM
 Zeb - Jan 25, 2009 at 12:42 PM
Hello,
Iv got a newish coputer and recently been getting the blue screen error, i have saved the error log so hopefuly anybody can help.

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: e1
BCP1: 87AD8005
BCP2: 00000002
BCP3: 844838D8
BCP4: 844838E0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini120308-01.dmp
C:\Users\Dave\AppData\Local\Temp\WER-39639-0.sysdata.xml
C:\Users\Dave\AppData\Local\Temp\WERD97C.tmp.version.txt

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Thanks again
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1 response

ron292001 Posts 15 Registration date Wednesday December 3, 2008 Status Member Last seen January 19, 2009 5
Dec 6, 2008 at 12:04 PM
Was the pc made for you? Because this problem can be caused by overheating.. ie not enough heat sink on..

or you might be getting driver conflicts. Have you tried formatting HDD?
1
I am having exactly the same problem, but, please excuse my ignorance, what does it mean to try formatting HDD? Thanks very much, Graham
0