Web browsers not working, firewall issue? Closed

Question

Hello, 
My laptop suddenly is not able to access websites. I've tried both Firefox and Internet Explorer. 
I can get a connection to the router fine, and I do have internet access from it, nothing that uses a web browser is working though. 
Internet Explorer's error said that due to the web browser recognizing an internet connection but not being able to go to any sites, it is probably a firewall problem.
Anyone have any idea of how to fix this?

If it makes a difference, the laptop has Norton 360 on it as it's firewall and Windows Vista.
This laptop was gifted to me, and I don't know how to "safely" change settings.

Configuration: Windows XP / Firefox 3.5.3

little.jay60 · Answer

Dear Zakk, 

Please confirm whether the trouble is coming from the firewall by getting it deactivated. 

Thanks.

Ornob · Answer

go to your firewall option.then stop it untill your pc restarts.but remember dont stop it permanently otherwise it will be harmful for your pc.every time you have to turn off your firewall protection till restart when u want to browse.
Thank you.
Ornob

Web browsers not working, firewall issue?

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