I have internet but browsers won't work

Solved/Closed

Lakeman - Apr 22, 2012 at 01:25 PM
Mjfrombuffalo - Feb 19, 2019 at 06:22 PM

Hello,
I have been struggling with this for several days now. I have windows 7 and suddelny my browsers stoped working (IE, Firefox, Chrome) Sometimes I have acces for 3 to 5 mins every hour or so but the problem starts again. I have wireless connection all the time in this my smartphone and the torrents in my pc work fiine. I have deleted my McAfee antivirus and suspended my windows forewall and nothing, but when I enter the ip adress of google.com for instance I am able to access the site. Im
This is driving me crazy so any help would be really appreciated. Tjank you

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2 responses

Answer 1 / 2

Cobra19
Updated on Nov 26, 2018 at 11:44 AM

Try this :

Click on Start
In search box, type
```
cmd
```
, then "CMD" will be displayed in the search
Now right-click on "CMD" and Select "Run as administrator".
Now enter this command
```
netsh int ip reset resetlog.txt 
```
and press "Enter".

Then enter these commands :

```
netsh winsock reset catalog
```
and press Enter
```
netsh int ip reset reset.log hit
```
and press Enter.

Reboot your computer"

The exact same thing happened to me and this solution fixed it for me!

Thank you so much! It's nice to have computer techs!

GARDEZI
Sep 18, 2014 at 10:57 AM

Thanks a lot for this kind help. It solve my problem. information you provided is very helpful

Saturday
Dec 13, 2014 at 09:10 PM

Thank you! It fixed all of my browsers! :)

Answer 2 / 2

vamsi
Apr 19, 2014 at 08:12 AM

Thanks buddy,

you made my day........your advice worked :)

Click Start --> Run --> In search box, type cmd --> Then "CMD" will be

displayed in the search --> Now right-click on "CMD" ---> Select "Run as

administrator".

Now enter this command

netsh winsock reset catalog --> Press Enter

netsh int ip reset reset.log hit --> Press Enter.

Restart your PC.

k10
Apr 24, 2014 at 10:46 AM

Thanks dude, that was brilliant

grateful
Sep 12, 2014 at 06:35 PM

thank you, thank you, thank you!

Rpmkel Posts 3 Registration date Thursday September 25, 2014 Status Member Last seen September 25, 2014
Sep 25, 2014 at 02:24 AM

I had the same problem--Internet was up but no browser was connecting. I was nervous about trying a command line solution I didn't understand but I did the one above and it worked! Thank you but can anyone explain what the problem was and why this worked?

Rpmkel Posts 3 Registration date Thursday September 25, 2014 Status Member Last seen September 25, 2014
Sep 25, 2014 at 02:33 AM

Oops. Spoke too soon. That fix did not stick. The same problem is back.

Rpmkel Posts 3 Registration date Thursday September 25, 2014 Status Member Last seen September 25, 2014
Sep 25, 2014 at 10:33 AM

So I ended up unchecking in Settings both the boxes for enabling hardware acceleration and the one for enabling apps to continue to run in background and then uninstalling and re-installing the Chrome browser and I seem to be back in business.

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