Hp c4700 wireless no't printing stores

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bluto 45 - Jul 27, 2010 at 09:34 PM
mancy
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124
Registration date
Monday July 26, 2010
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April 6, 2016
- Jul 28, 2010 at 04:51 AM
Hello, i have a problem with my printer hp c4700 wireless no't printing stores in queue
how i solve this



1 reply

mancy
Posts
124
Registration date
Monday July 26, 2010
Status
Member
Last seen
April 6, 2016
94
Jul 28, 2010 at 04:51 AM
Perform the following steps to troubleshoot this issue.

Clear spool file
1. Stop the spooler by doing the following:
a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
b. Scroll down the list of services for the Print Spooler.
c. Right click Print Spooler and click Stop .

2. Delete the spool files
a. Open My Computer.
b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
c. Delete all of the files inside of this folder.

3. Restart the spooler.
a. Click Start , Settings , Control Panel , Administrative Tools , then Services
b. Scroll down the list of services for the Print Spooler.
c. Right click the Print Spooler and click Start.
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