can't connect to comcast Closed

Question

Hello, 

i recently order my comcast high-speed internet. and i got the modem and disc for 
install the internet step by step. 
I did every steps but i can't access to the internet. 
obviously, i don't know how to use them 

im using hp laptop windows vista 
and got modem docsis 3.0

help me out please!!!!!!!!!!!!!!!!!

xpcman · Answer

I would call the 800 Comcast number and get the support you paid for. You give them your MAC address and they can query the status of your modem. 

Good Luck.

Can't connect to comcast

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