Mozilla firefox has encounter a problem

Closed
Mubeen - Sep 5, 2010 at 07:42 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 5, 2010 at 09:09 AM
Hello,
Whenever i browse through mozilla firefox 2.0.0.20 message appears
" mozilla has encounter a problem and need to close "
So please send me solution for this problem. I am using windows Vista .

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 5, 2010 at 09:09 AM
Hello,

Try this 1.

Disable the unnecessary add-ons in the firefox by going to Tools --> Add-ons.

Or

Try to reset your firefox settings.

Click on the below link and follow the instructions.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?redirectlocale=en-US&redirectslug=Safe+Mode

Select the options"Disable all add-ons, Reset the toolbar and controls, Restore

default search engines and Reset all user preferences to Firefox defaults"

---> Click on "Make Changes and Restart".

If the problem still exists, try updating your firefox to the latest version.

Good Luck.
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