Viruses
Solved/Closed
ashu
-
Sep 9, 2010 at 10:27 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 10, 2010 at 07:54 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 10, 2010 at 07:54 AM
2 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,163
Sep 10, 2010 at 06:02 AM
Sep 10, 2010 at 06:02 AM
Hello,
Step number one:
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Regards
Step number one:
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Regards
closeup22
Posts
8923
Registration date
Friday May 15, 2009
Status
Member
Last seen
October 7, 2010
2,099
Sep 10, 2010 at 07:54 AM
Sep 10, 2010 at 07:54 AM
Hi there,
I understand you are having issues with laptop but please do provide correct definition of the issue so that first of all can understand then will give you appropriate solution,
Thanks
I understand you are having issues with laptop but please do provide correct definition of the issue so that first of all can understand then will give you appropriate solution,
Thanks
