Shutdown and restarting

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nikhil - Oct 2, 2010 at 12:35 PM
 Blocked Profile - Oct 2, 2010 at 03:57 PM
Hello,

this is nikhil... i have bought ne nokia X2 and im facing a very critical problem my mobile is getting shtdown and restarting very often when i open things related to memory card even if i open music player also it is getting restarted... so please request you to suggest me some solution for this...

1 response

Blocked Profile
Oct 2, 2010 at 03:57 PM
format your memory card first then goto settings and select restore to factory settings then reset all
the phone will switch off and on automatically
now if your problem is solved then congratulations
else
follow the other steps
download nokia software updater from nokia and the latest pc suite and
after u have done installing both the softwares on ur computer then connect ur device to pc via usb cable then run the nokia software updater [ NOTE : YOU SHOULD BE CONNECTED TO INTERNET BEFORE RUNNING THIS SOFTWARE]
then it will recognize your device and ask you to update firmware or reinstall firmware click next and proceed donot remove your device until it says complete

your device will turn off and again switch on
hope it works


good luck
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