Itunes store problems

Closed
jade - Oct 16, 2010 at 08:19 AM
 Blocked Profile - Oct 17, 2010 at 02:31 AM
Hello, i just got a new laptop and i wanted itunes on it so i downloadedd it an put it on i put my music on it but when i went to get onto the itunes store a thing pops up saying

"itunes could not connect to the itunes store. the network connection timed out. make sure your network setttings are correct and your network connection is actieve, then try again"

my internet is working compleatly, and i have been reasurching this but im not to savy with computers. i have tried the thing where i change my proxy setting under LAN but that hasnt worked. can you help please? im desprite at this point.

thanks!



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2 responses

Blocked Profile
Oct 17, 2010 at 02:31 AM
Hello,

The problem is actually coming from your Parental Controls, please uncheck iTunes application from it.

Thanks in advance.
1
Blocked Profile
Oct 17, 2010 at 12:49 AM
Hiya,

Please get the task completed through the below instructions.

https://ccm.net/faq/6875-itunes-unable-to-connect-to-itunes-store

Thanks in advance.
0