Restore to factory settings Closed

Question

Hello, 

My laptop just started freezing all the time and i wasn't able to restore to the last date so i did a factory restore with my recovery disks, that seemed to work fine but then when it was re-installing the software it would freeze at 55%.

After reading some forums i tried accessing the recovery tools from the hidden drive instead of the dvd's by pressing Alt F12, this worked fine until it froze at the point where the message says:

Recovery Tools are being launched.  Please wait.

The little orange light that is usually solid while the computer is 'thinking' is blinking.  Of course when one buys a vaio we don't get the vista software so i can't load it myself as the initial factory restore worked.

Is there anything I can do??

Thanks.

Configuration: Windows XP / Internet Explorer 7.0

vista.ultimate.64 · Answer

hi, have you tried completely formatting the hard drive?

vista.ultimate.64 · Answer

restoring will move EVERYTHING on your hard drive to a folder called WINDOWS.OLD on the C:\ directory. Formatting will delete EVERYTHING off the hard drive completely, removing with it any viruses or data causing the problem, as well as all your stuff. Can you back up your data? The recovery should work after a format. There are other ways to back up your data if you need to.

to DOS prompt? I don't think you can, unless you're in windows, then Start > Run > cmd.exe

hope i helped, good luck.

sucksatcomputers · Answer

Hello again,

You did indeed help me understand what the difference between the factory restore and formatting my hard drive which is great.

I may rethink using my laptop as a frisbee.

But i have one more pesky question for you.  If windows won't boot how do i format the c: drive?

Thanks for your help and patience.

vista.ultimate.64 · Answer

hi

no problem =) haha, alright to format C, put the recovery CD in, and i very well may be mistaken on the number, but i think 2 screens after you select your language, you choose which partition on the hard drive you want to install the OS on. select the one you want, and at the bottom, click format. you may need to go to advanced options if you wish to do that.

How long did you leave it at 55% before concluding it freezes? Because maybe if you give it good time, it will work.

No problem at all, glad to be of assistance. Good luck

markusday · Answer

You should run the restore with the disks a few times.. they have the tendency to freeze..

vista.ultimate.64 · Answer

sorry for the late reply.

In that case, i suggest trying to put windows 7 on. Any luck with it yet?

Restore to factory settings

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