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Missing network controller!... plz help!

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josh - 25 Jan 2011 à 22:09
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 27 Jan 2011 à 15:49
Hello and thank u in advance.
I have a Dell Inspiron 530 with vista. My computer has been acting sluggish so I decided to do a PC Restore. Everything went well except now I can't connect to my wireless internet and when I go to my device manager there's a question mark on the Network Controller driver in the Other Devices section! This is not the yellow exclamation mark that I've seen before. This question mark is blue in a little white bubble. Not sure if that makes a difference. I have the drivers and utilities resource Cd that it came with but I don't think it has the driver I need. Please help!!
Thanks
Josh


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2 responses

Réponse 1 / 2
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
27 Jan 2011 à 15:49
Hello,

Try this 1

Download the drivers from another PC and copy it in your pen drive or in CD

Click on the below link and follow the instructions

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INSP_DSKTP_D530&os=WLH&osl=en&catid=&impid=

Select your "Operating System" from the drop-down menu --> Download the

"Network" Drivers and install it.

Good Luck
Réponse 2 / 2
josh
27 Jan 2011 à 15:33
Update: I uninstalled the network controller drive then tried to reinstall it and scan for new hardware. And now there's a lil yellow question mark next to the network controller in the device manager. The Guy at the Computer Guys quoted me $75 to fix my driver problem, that's crazy! I heard that I could call dell from another computer and enter my service tag and download everything I need onto a CD. But I don't understand how to make a call from a computer!? Pz help! Thanks Josh