Fix i/o error matshita dvd-ram uj-850s driver

carleen - Mar 6, 2011 at 04:25 AM
 sja - Mar 6, 2011 at 12:53 PM

I have a Toshiba laptop that runs Windows Vista. My DVD/CD burner will not work. It will not run disks and it will not start up. I can hear the disk spinning but it doesnt register to the compter that there is a disk in there. When I try to burn music onto a disk it tells me to insert a blank disk.
I have updated my device drivers. When I go to "Start" "run" then type in "d:\" it tells me that "the request could not be performed because of an I/O device error.

can anyone help? I have tried to google to fix it but they are only programs that I downloand the package and then it asks me to purchase the product.

thank you

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 6, 2011 at 08:40 AM

Try this 1

Click on Start --> In search box, type devmgmt.msc and press Enter.

"Device Manager" will be opened.

Now expand the "DVD/CD-ROM Drives" --> Right-click on your drive -->

Select "Uninstall" --> Click on OK --> Restart your laptop.

Good Luck.
I also have this problem and tried this earlier but it didn't work for me. any more ideas? Thanks