Matshita-dvd-ram-uj-850s-ata-device-driver

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tommee - May 18, 2008 at 04:00 PM
Paul - Sep 5, 2015 at 12:30 PM

pls can someone help with my matshita-dvd-ram-uj-850s-ata-device-driver.it doesn't read my cd/dvd and telling me error 39.thank u in advance

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54 responses

Answer 1 / 54

Best answer

approved by Jean-François Pillou

J-Train
Jul 27, 2008 at 11:39 AM

I had the same problem, I went into device manager and vista had an exclamation point on my cd rom drive. I am a Cis/Networker and I like challenges but this was upsetting me. I finally swallowed my pride and called Toshiba they ended up sending me to this site.

Goto this with a ton of discretion - my pc is a Toshiba Satellite A205-s5000
www.tinyurl.com/toshibadvd

This fixed my cd-rom - everything works now
The dvd/cd rom I have is Matshita Dvd-ram UJ-850S ATA Device - if you do not have this cd-rom or a Toshiba A205-S5000 I strongly discourage you from going to this and calling your provider.

Enter that site at your own risk - it is a registry fix

oranga daniel
Jul 31, 2008 at 11:42 AM

hey J-train, thanks a million your trick worked am back to business. dan from nairobi kenya

riki.rich
Aug 11, 2008 at 06:57 AM

hi J-train, how incredibale it is. Thanks a lot for your great effort, I'm really appreciated. It works now.

Answer 2 / 54

ignatius
Jul 24, 2008 at 01:01 AM

After spending over 8 hours last weekend doing all the fixes imaginable (deleting registries, etc.), I went on a search to buy a new drive. I have a Vaio VGN-fe880. This was an incredible chore. Sony wanted $470 for a replacement, piss me off. I finally found one at a place called Pell electronics for about $200. And supposedly it's fitted for my Vaio model. You have to be careful about the bezel and bit end to fit the side of your laptop. It came in the mail but I'm on the road so can't test it yet.

Needless to say I'm fairly hacked off about this. The computer is only a year and a half old.

jeff
Sep 28, 2008 at 05:30 AM

hello,
greetings,

am writing to know what I can do for my friend because his mats dvd also has got a problem like you got. am just stuck on how I can help. Am from Uganda.

advise me.

The computer was sent to him from UK and it is only some few months old.

Take care and stay blessed.

Geofrey

Skeeter.Gz@msn.com
Mar 20, 2010 at 06:58 PM

Sorry it took me so long. I've actually known about this fix it web site for about 3 years but it fixes other hardware issues too.

I found the resolution to the Matshita DVD-Ram UJ-850s ATA Device Drivers.
This is different than altering your registry, and it works via Microsoft Vista Home Premium
Please follow directions carefully or either the Read or the Write won't work.
In order for this to work - (YOU WILL NEED A BLANK DVD AND A FULL DVD WITH SOME KIND OF PROGRAM ON IT)
https://support.microsoft.com/fixit#tab2

Click (or copy and paste) the link above to begin the process. Click on the first option Your CD/DVD drive cannot read or write media in Windows Vista. Click on the big "RUN NOW" button to the right, then select "Continue" when your computer asks your permission. Then Select Detect problems and apply the fixes for me (Recommended). It gives you two options "Read a CD/DVD and Write a CD/DVD" you will need to run both options separately once for each issue you're having with your hardware. You will see your device listed, click on your device. It will ask you for a disc. For the Read part of it, you need to insert a DVD Disc with something on it such as a program, of any kind. Insert the disc and click on your device. NOTE: If you forget to insert a full DVD Disc your DVD Device door will pop out, then you will be forced to insert a DVD disc with a program on it. The program will continue and configure your DVD device.
After it completes return back to the first page where it says "RUN NOW". Click on "RUN NOW' again and follow the same steps. When you see the screen with the two options "Read a CD/DVD and Write a CD/DVD" and "Write a CD/DVD", this time select "Write a CD/DVD" option. NOTE: IT IS VERY IMPORTANT THAT YOU INSERT A BLANK DVD IN ORDER TO COMPLETE THIS PROCESS. The program is configuring the write portion and it needs to be able to write on the blank DVD in order to complete the process. Then follow the rest of the steps and complete the process.
THAT'S IT !!!
Congratulations, you can now use 100% of you DVD device and there is no risk with altering the registry.
Sincerely Email Id removed for security

PETE
Apr 10, 2010 at 09:26 AM

THANK YOU, BRO!

Ryan
Jun 10, 2010 at 08:33 AM

Why is the highest rated comment in this thread some guy bitching? Where are the solutions? I don't see any except for the one that Skeeter carpet bombed all over the place, but that one doesn't work.

Mr. DAle
Jul 26, 2010 at 03:23 PM

WOW, worked Great for Me ! Thanks~

Answer 3 / 54

vignesh
Nov 19, 2008 at 04:27 AM

I have an ACER 3680, this cured the same problem. it say 1% installation isn't completed and reinstalled the program then I installed from my backup Now it begin say drive isn't identified. please tell me how to rectified this problem

queser
Dec 19, 2008 at 07:59 AM

Thanks a million, it work

Liverbird > queser
Jan 6, 2009 at 04:25 PM

When cd/dvd rom drive is missing from My Computer or Computer, deleting upper and lower filters should solve the problem.
The problem can occur due to installing codecs or other media players which mess with the filters;

It is recommended that you backup your registry before performing these steps.
They appear complicated but really its just a case of navigating through folder after folder, being careful that you select the correct one each time as some can look very similar in name (the numbers on the last entry have others that are almost the same ... just make sure its the right one)

*If need be you can google for "how to back up registry in xp/vista" which ever applies.

1. Click the Start Button/Windows Orb (as its known in Vista).

2. For Vista type "regedit" in the search box right at the bottom just above the start orb, the top result will be regedit.exe, this is the one you want ..... or click Run and type "regedit" no quotation marks obviously.

NOTE: User Account Control may ask for permission to continue in Vista.. Select Continue

This will then load the Registry Editor.

3. In Registry Editor, navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Remember, you're looking for 4D36E965-E325-11CE-BFC1-08002BE10318
There are other entries with only 1, 2 digit differences - so get the right one!

4. In the right hand of the window, locate and click UpperFilters.

5. Right click and select Delete. If you're not confident using the right click, then select the Edit menu, then click Delete.

6. In the right hand of the window, locate and click LowerFilters.

7. Right click and select Delete. Again,If you're not confident using the right click, then select the Edit menu, then click Delete.

8. Exit Registry Editor.

9.Now reboot/restart your computer.
Check and you should see your DVD/CD Rom again.

More information here:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

toshiba-satellite pro m200- vista- same dvd. > Liverbird
Jan 26, 2009 at 09:43 AM

this is awesome. u r greta8. muuuuuaaaaaahhhhh.... it works grea8. the registry fix link. thanks ton

Seikojin > toshiba-satellite pro m200- vista- same dvd.
Mar 13, 2009 at 12:44 AM

Thanks j-train. That reg hack fixed it right quick!

LovinMomma > Liverbird
Sep 26, 2009 at 01:44 PM

Thank you so much for the write up!! After 6 months of not being able to use my DVD drive (I have a Sony Vaio AR320E), I stumbled across this site & after following your instructions I am able to use my DVD drive again!! THANK YOU!!!!!!!!!!

Answer 4 / 54

SomeRandom d00d
Nov 25, 2008 at 11:39 PM

Hey, I had a friend have have the same exact problem, but with a slightly different drive. I found this:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

it worked!

Basically, the problem is that the registry is corrupted. You'll need to delete specific parts as outlined in that article.

Just make sure to first back up your registry either using the built in System Restore or through another means (I used the freeware CCleaner to back up my registry).

If anyone was having any trouble trying to launch the Registry Editor, press these keys (windows+r) and a box will pop up in the lower left corner. Type in "regedit" without the quotes and boom, Registry Editor is opened!

The rest of the directions are in the article.

Didn't find the answer you are looking for?

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Answer 5 / 54

ivan
Feb 10, 2009 at 12:56 AM

Am I the only one this fix still isn't working for?

I've got the same matshita-dvd-ram-uj-850s drive as JTrain/everybody else, running VISTA, but with an Acer Aspire 5100. Seems like a few others with acers were able to get it to work.

My problems started out as the drive not showing up under "Computer", then randomly it would show up if I restarted with a CD in the drive, and sometimes at random I can view a data file, but not open anything. It's been a while since I could open or view anything on the drive. Since this problem started I haven't been able to run any executable files off of CD's at all.

I tried JTrain's fix--uninstalled the drive, then ran the cdgone registry fix, restarted and the drive reinstalled, but it still doesn't open. Tried just disable, then cdgone, then enable, still doesn't work.

I tried the manual fix of deleting upper and lower filters in the registry, but they weren't there!

I was exasperated before, now that my problems didn't end in 2 minutes like everybody else, I don't know what else to do!

Please help,
Thanks in advance.

Ivan

Answer 6 / 54

guestFeb24
Feb 24, 2009 at 01:20 PM

Im not even sure what kind of a dvd driver I have but I had the same problem - my computer wouldn't recognize a CD in the drive and I could no longer burn my pictures onto a CD. I have a Dell Inspiron computer and followed the link posted above and it's working!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you soo sooo soooo much for posting your advice on here.

Answer 7 / 54

Ashdowg
Mar 2, 2009 at 02:53 PM

I am having the same problem as well. I have a Toshiba Satellite with a Matshita DVD-Ram UJ-8505S. I've tried all of the above to some how have my laptop recognize the DVD player but it will not. I tried the reinstalling, and the manually editing the registry. But for some reason my laptop with Vista still doesn't want to see the DVD drive. How is everyone else able to fix theirs in seconds and I've been on this damn thing for a month now looking for a fix. Someone please help!

Saeko
Aug 16, 2010 at 04:38 PM

And if I'm running XP?

Answer 8 / 54

Shezza
Mar 16, 2010 at 02:52 PM

I had a similar problem when I upgraded my Toshiba Satellite A300 from Vista to Win 7.
Now fixed - read on!
I uninstalled the device and then reinstalled and win 7 says was is successfully installed. Then I rebooted, just in case that made a difference.
But it still doesn't work.
Today I searched further on the web. Several blogs had people reporting a similar problem and the answers suggested it is a registry problem, although the way to fix it looked a bit too techo for me to tackle!

I searched the Toshiba sites (which are a minefield) and eventually found a page that has a list of items to reload after upgrading to win 7 - specifically for the A300 32 bit.
I noticed there was a registry patch for printers and devices. Aha.
Downloaded it and ran the .exe.
Rebooted. Presto - it works!

The link is www.isd.toshiba.com.au/support
Downloads
Enter exact details of your computer in the boxes on the right hand side.
Submit
To the left of the boxes just entered there is written in red "for windows 7 drivers click here"
On the left hand side again you need to select your computer model - Satellite A300.
Then you finally get the list. Download and run the patch for printers and devices.
The rather funny thing is that they are not all drivers - however, lets not be too picky - at least it fixed my problem :-)

Answer 9 / 54

stevempe
Jul 8, 2010 at 07:14 PM

Try this link as it fixed a similar issue with my laptop automatically...

https://support.microsoft.com/en-us/help/929461/the-cd-drive-or-the-dvd-drive-does-not-work-as-expected-on-a-computer

Answer 10 / 54

BULLDOG
Nov 25, 2008 at 05:53 PM

ive had this problem since I bought my vaio and their tech support wasnt any help...seems the problem only exists when I install itunes and even their site was no help...........try cdgone.com and download and install the patch.....my vaio hasnt had a problem since I downloaded this patch

Answer 11 / 54

firestorm
Nov 27, 2008 at 11:32 PM

thank you so much this fixed my problem in nothing flat

Answer 12 / 54

JohnC
Jan 15, 2009 at 11:01 PM

I've a Sony Vaio VGN FE880E using a Matshita UJ-850S DVD burner drive. I used to be able to burn CDs and DVDs.

Not any more.

I can still read most CDs and DVDs. Except a few types, where it says that the DVD is empty/blank/new and offers to burn something on it. But it refuses to burn anything... CDs, DVDs, of any brand or type.

I don't know exactly what caused it or when it happened (I rarely burn CDs and DVDs), but the approximate time is after my machine automatically upgraded to SP1 of Vista Home Premium.

Apparently, I have the latest driver software (see screenshot below):
[IMG]http://img164.imageshack.us/img164/5903/dvdhr0.jpg[/IMG]

I contacted Sony support and they gave me their stock response - restore to factory settings. I don't want to do that since it will destroy my carefully customized system (and it's no guarantee that the problem wasn't caused by Vista Home Premium SP1) and I'll have to reinstall years of stuff.

I've tried all the usual suggestions including:
* Delete upper and lower filters
* Delete the device from the device list and reinstall it
* Deleted all software that could've interfered with the driver
* The only DVD/CD burner on my system is now iTunes (hence the GEAR driver)

Has anyone else faced this problem? And found a solution?

Does anyone have a working version of this drive (one that also burns DVDs)? If so, could you please post/send your driver settings? What are the driver files that work including version numbers and locations?

Thanks in advance.

PEPPERMINT PATTY
Jan 25, 2009 at 09:48 PM

i have the same probem, happened after I installed I tunes. cant read any cd. uninstalled itunes and installed again, worked for a while turn off computer and when turn it back on didn't work. comes up with code 10.
don't know much about computers, but am trying to find the right answer.
i have a matishita dvd/cd rom uj 850s ata device. windows says driver software is up to date.
driver cannot start.
help please

Patti C > PEPPERMINT PATTY
Jan 30, 2009 at 10:43 PM

Uninstall Itunes and then do a system restore to the day/time before you downloaded the program. Worked for me..

Answer 13 / 54

anne
Jun 9, 2008 at 08:10 PM

My Matshita-DVD-RAM-UJ-850S cannot be recognized completely. Can you help us?

Answer 14 / 54

Kotex
Aug 8, 2008 at 09:50 PM

Thank you so much! That registry fix worked perfect. just had to uninstall the DVD then scan for hardware changes in the device driver. Perfect!

Ace
Jun 25, 2010 at 07:23 PM

You are truly a man among men (or woman among women!) Skeeter, thank you.

Answer 15 / 54

jad2008
Aug 9, 2008 at 06:17 AM

really thank you very very much it works nowwwwwwwwww

Answer 16 / 54

manbeast
Aug 31, 2008 at 12:56 PM

this fix really works, and not just for the toshiba drives. I just used the fix to get a sony optiarc and a noname brand dvd drive functional. it is a reg fix, so it should woirk with any drive.

Skeeter.Gz@msn.com
Mar 20, 2010 at 07:03 PM

Awesome, I'm really glad I could help. Pass it on so maybe it can help many other people.
Sincerely Skeeter

Answer 17 / 54

mindscape
Sep 28, 2008 at 04:47 PM

MUCH THANKS FOR THIS INVALUABLE INFORMATION!!!

I am running Windows Vista Ultimate on a VGN-AR350E SONY VAIO laptop. Since this post was provided with a use at your own risk disclaimer for laptops other than Toshiba, I backed up the entries that my system had before executing the reg fix.

My system only had the following 2 of the total entries in the fix so I backed them up first to be safe:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

I removed the device in device manager, executed your fix and re-scanned for the device. All is well now.
So I can affirm that this fix is also applicable for the SONY VGN-AR350E laptops that have the matshita dvd-ram uj-850s dvd-rom installed also.

I'd tried everything including downloading and installing the shared components from the sony site and any downloads that were applicable to my model without any success. I thought I was going to have to dish out some bucks to fix this but your post is a Godsend.

THX and be blessed.

BULLDOG
Nov 2, 2008 at 10:43 AM

can you help me fix the mashita dvd ram problems???? please respond to my email ? im goin crazy looking for ypor soloution but I cant find it???????
thanks.....bulldog

sboy
Feb 24, 2009 at 04:28 AM

I run a VAIO VGN-CR11GH/R with the MATSHITA DVD-RAM UJ-850S and had the Error 39 as well.

Just ran the reg fix from the link, and reboot, and that was it, worked perfectly! =)

Thanks!!!

Answer 18 / 54

raymundvaj Posts 2 Registration date Wednesday November 12, 2008 Status Member Last seen November 13, 2008
Nov 13, 2008 at 08:49 AM

I wonder. Why do I have to always use the .reg file? The problem keeps on repeating. My OS is vista. Please help. Thanks.

Answer 19 / 54

VGN-N365E
Nov 20, 2008 at 09:41 PM

Thanks so much to whoever posted that link, it worked like a charm on my VAIO VGN-N365E, all I had to do was disable and reenable it, and now it actually works! Thanks so much!

Skeeter.Gz@msn.com
Mar 20, 2010 at 07:02 PM

You're very welcome. I wish I would've let you know much earlier. Please pass the word so it can help other people too. Skeeter

Answer 20 / 54

tommievaughn@yahoo.com
Nov 21, 2008 at 10:57 AM

I had ran some utility programs such as duplicate finder and others like cc cleaner and these programs worked great, however, I had managed someway to delete my drivers that control my Mashita DVD drive. I wanted to say thank you to J Train because when I found your post I typed in the url and immediately the installer came up. Of course I was hesitant but decided to trust it since I am computer savy and this did work on my Tosiba Qosmio gv-35-600. Thanks to the highest...

shane868
Dec 2, 2009 at 05:59 AM

Hi, I saw your post and wanted your help, if that was alright. my burner suddenly stopped recognising the blanks and after speaking to an hp rep I was instructed to uninstall the driver and reinstall it, but i'm unable to do so, do you know where I can find the link for the Matshita dvd-ram uj-861h?

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