Black Screen in Vista [Solved/Closed]

Report
Posts
10
Registration date
Friday January 16, 2009
Status
Member
Last seen
March 17, 2009
-
 ETI COMPUTER COMPANY -
Hello,
Dell Inspiron, Vista. After a re-start I now have a black screen with white cursor. Nothing seems to have any affect. I've tried every form of safe mode restart. When I hit the shift key 5 times, I hear a chirp but the black screen reamins.
I goes through all the screens (Dell, then Microsoft Windows with the moving bar) and it sounds like a regular start-up, then I get he black screen. I've tried the Repair Computer option (from the F8 menu), select my user id and p/w, select System Restore but it tell sme there are no restore points.
When I select "Windows Complete PC Restore" it tells me it cannot find a backup on this computer.
I can go to command prompt, but I don't know what command prompt to type in.(I can actually pull up Notepad from there)
I am at a loss as what to do from here. I 've tried the restore CD, but I can't even see that menu without the desktop comming up.
Need help - thanks

2 replies

Posts
16
Registration date
Tuesday August 26, 2008
Status
Member
Last seen
April 14, 2009
1
hi,
check this link:
http://ccm.net/forum/affich 27268 black screen with cursor
you will get support from Micrsoft.

it sounds like something erased your data on your harddrive. either you or a virus, but it can be fixed! just not a the cost of you getting your files back. if you are not concerned about your files, then email me. we fix labtops all the time. If you are going to ship it to me I will pay for the shipping cost to and from. call us toll free @ 1-866-954-4522 so we can get this fixed for you a.s.a.p.

EXTRATERRESTRIAL TECHNOLOGIES INC./ARCHEMEDES COMPUTER SERVICE.

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!