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My pc will not boot up past the 1st dell page

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simon - Aug 22, 2011 at 05:16 AM
 Anonymous User - Aug 22, 2011 at 11:52 AM
Hello,

Could anyone please help.

My dell desk top pc was working ok but now when i turn it on it will power up but not boot past the first dell start up screen. any help to fix this would be greatly appreciated.

Thanks in advance
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2 responses

Answer 1 / 2
Anonymous User
Aug 22, 2011 at 05:36 AM
Hello,

Try this 1

1) Remove the RAM from the slot, clean it and place it back properly or try another

slot. Check your RAM also. Even bad RAM will results such problems.

2) Check if you are able to boot into the "Safe Mode"

When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

Select "Safe Mode". If you are able to boot into safe mode then go to

"My Computer" --> Right click on your OS drive and select "Properties".

Click on "Tools" tab--->Click on "Check Now" button.

In "Check Disk" window, select those 2 options and click on "Start" button.

Good Luck
simon
Aug 22, 2011 at 07:23 AM
thanks.
I tried this and took out the ram and cleaned. also cleaned the fans. put back together but still not getting past the dell BIOS page. i only have a cordless keyboard so not sure it the F8 is working.

Anymore suggestions?
Answer 2 / 2
Anonymous User
Aug 22, 2011 at 11:52 AM
Hi,

Try this one till you get the Bios page that mean you can access on it:

Go to the BIOS --> Make sure hard disk is detected in the BIOS -- > Set your first boot device as "Hard disk" --> Save the settings and exit from the BIOS.

Good Luck!