All programes on screen are lost, please help

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nawazish - Oct 22, 2011 at 11:45 AM
 Anonymous User - Oct 22, 2011 at 04:12 PM
Hello,
i have perchase a 7 inch chinease netbook. during using internet i open any folder blank it shoes a blank page.i tried to update rebhoot take place.and goes to wndows dhown my computer,recyclebin,keyboard, when click on start button click on programes, it shoes controlprompt and control pannel,internet setting but remaining folders on screen are lost,like image viwer,media player,internet,etc how can i solve it please help me
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1 response

Anonymous User
Oct 22, 2011 at 04:12 PM
Hello,

This is caused due to Rogue software called windows recovery tool.
The infection hides the files .Most of the time it hides the desktop,startmenu ,quick launch icons in a folder called SMTMP which is located in %temp% folder.

Desktop is blank:

Check and make sure that the "Hide desktop icons" is not checked when right clicking on desktop then View

or

Go to
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Remove the following values
NoDesktop

Restart the PC,you should get back your desktop icons or alteast you can see some of them.


Next step is to


Run malwarebytes and clean the PC ,reboot and then try to unhide files.
by using unhide.exe or Running this command as administrator

attrib -h c:\*.* /s /d



This will unhide your files but doesnot recover your lost ICONS.

If you are lucky and not cleared your %temp% folder ,you can

RECOVER YOUR START MENU AND DESKTOP ICONS FROM SMTMP folder


Windows XP


1. Copy the entire content of this folder:
c:\users\username\appdata\local\temp\smtmp\1
and paste it to this folder:
C:\Documents and Settings\All Users\Start Menu

2. Copy the entire content of this folder:

c:\users\username\appdata\local\temp\smtmp\2
and paste it to this folder:
C:\Documents and Settings\Username\Application Data\Microsoft\Internet Explorer\Quick Launch.

4. Copy the entire content of this folder:

c:\users\username\appdata\local\temp\smtmp\4
and paste it to this folder:
C:\Documents and Settings\All Users\Desktop.


OPTION 2 :Recover your icons

YOU CAN USE RECUVA SOFTWARE TO RECOVER THE ICONS IF SMTMP FOLDER IS NOT PRESENT


1. Download Recuva

2. Click Cancel on the wizard.

3. Click on Options... >> Actions Tab. Check "Restore folder structure."

4. Run a regular scan on the system drive.

5. When complete, use the search box in the upper right to filter "smtmp" and restore

Good Luck!
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