Acer notebook and cable network connection

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B2 - Jan 1, 2012 at 04:46 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 6, 2012 at 03:35 PM
Hello,



My brother, in HI, just sent my mother (in WI) his old Acer notebook. I believe he used a wireless connection but she had cable. She can access the internet through my smart phone BUT she wants to access it at home through cable company. I tried to help but keep getting some message about needing an IP address to connect....

What do I do to set it up so she can use her cable internet service? She has no smartphone and no wireless system or hotspot.

Thanks.
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jan 6, 2012 at 03:35 PM
I suggest you contact the Cable vendor. If you bought a modem from them they will help you connect the PC.

Good Luck
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