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Black screen

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Kim - Jan 5, 2012 at 07:03 PM
 Blocked Profile - Jan 5, 2012 at 11:32 PM
Hello,
I restated my toshiba laptop and the screen went black nothing works I can turn it on and off but all I get is a black screen. Please help
Thanks Kim


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Answer 1 / 1
Blocked Profile
Jan 5, 2012 at 11:32 PM
Hi,

Try removing the battery and press on power button to drain static current holding it for 60 seconds , then connect battery followed by power adapter and power on.

Thanks
0

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