Black screen Closed

Question

Hello, 
I restated my toshiba laptop and the screen went black nothing works I can turn it on and off but all I get is a black screen.  Please help
Thanks Kim 


Configuration: iPad / Safari 7534.48.3

pcsces · Answer

Hi,

Try removing the battery and press on power button to drain static current holding it for 60 seconds , then connect battery followed by power adapter and power on.

Thanks

Black screen

1 response

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