Hello, I am getting prompts to update my windows security to 2012 and asking my credit card. after some research I have found this virus is a nasty one. But it seems to me I am the only one who cannot run Rkill even through .com .scr .pif .... It downloads then right when it is done the file is gone. Disappears.... I need help... bad. THANK YOU !! Configuration: Windows XP / Firefox 9.0.1

Download exehelper and malwarebytes from a clean PC to infected PC http://www.raktor.net/exeHelper/exeHelper.com https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ Boot the PC into safemode with networking Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. Now Install malwarebytes,update and run a FULL SCAN Download https://support.kaspersky.com/downloads/utils/tdsskiller.exe Launch it.Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report Please download GMER from here(doesnot work on 64 bit OS) http://www2.gmer.net/download.php Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver. GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO. Now click the Scan button. If you see a rootkit warning window, click OK. When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log. Click the Copy button and paste the results into your next reply.

Windows Securty 2012 virus

Answer 61 / 66

Screwed
Feb 5, 2012 at 03:17 PM

My computer is a hand me down. I would like to only have ONE user name and I would like to get rid of a lot of programs. Is there a clean up helper that I can use to physically select programs to remove?? I try to remove them from the C drive but it never works right .

Answer 62 / 66

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 5, 2012 at 03:57 PM

@Screwed

This free tool should help you to remove all the applications or programmes you wish

http://ccm.net/download/download-9468-revo-uninstaller-portable

Regards

Screwed
Feb 5, 2012 at 05:09 PM

Thank You

Answer 63 / 66

Not Screwed
Feb 5, 2012 at 05:18 PM

Ok so if everything looks good on your end the only thing I have left is 1: firefox wont load pictures, 2: What do I do to finish this cleaning process, Defrag etc.... 3: is there an anti virus that works great I am usre I have to buy?? Kioskea is supposed to be the best right?? Thank You so much for your jelp Sundar7701

Answer 64 / 66

Anonymous User
Feb 5, 2012 at 05:50 PM

Please do this first

I want you to run combofix once again(need not post the log)

Restart your PC twice

Press Windows+R key and type

combofix /uninstall

click ok

This should uninstall your combofix

Do this ,very important

Download

http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Launch it,it will close all running programs

click on START,it should ask for reboot

I want this info

Download

https://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.

Screwed
Feb 6, 2012 at 11:02 AM

I posted the results from Mini ToolBox already Its on Page 3

Screwed
Feb 6, 2012 at 11:03 AM

I followed these intstructions already....

Answer 65 / 66

Screwed
Feb 6, 2012 at 11:04 AM

********************************************

MINI TOOLBOX LOG

MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 05-02-2012 at 15:04:49
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Kingston EtheRx KNE100TX PCI Fast Ethernet Adapter (21143-PD) = Local Area Connection 3 (Connected)

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp

popd
# End of interface IP configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : mycomputer

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Kingston EtheRx KNE100TX PCI Fast Ethernet Adapter (21143-PD)

Physical Address. . . . . . . . . : 00-C0-F0-3C-3F-F9

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Sunday, February 05, 2012 2:47:26 PM

Lease Expires . . . . . . . . . . : Monday, February 06, 2012 2:47:26 PM

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.113.105, 74.125.113.99, 74.125.113.106, 74.125.113.104
74.125.113.103, 74.125.113.147

Pinging google.com [74.125.113.147] with 32 bytes of data:

Reply from 74.125.113.147: bytes=32 time=35ms TTL=53

Reply from 74.125.113.147: bytes=32 time=35ms TTL=53

Ping statistics for 74.125.113.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 35ms, Maximum = 35ms, Average = 35ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.2.43, 98.137.149.56, 98.139.180.149

Pinging yahoo.com [98.139.180.149] with 32 bytes of data:

Reply from 98.139.180.149: bytes=32 time=188ms TTL=49

Reply from 98.139.180.149: bytes=32 time=160ms TTL=49

Ping statistics for 98.139.180.149:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 160ms, Maximum = 188ms, Average = 174ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 c0 f0 3c 3f f9 ...... Kingston EtheRx KNE100TX PCI Fast Ethernet Adapter (21143-PD) - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/02/2012 09:32:27 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.51.0.1074, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (02/02/2012 08:10:12 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.51.0.1074, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (02/02/2012 05:13:17 PM) (Source: Application Error) (User: )
Description: Faulting application mbam.exe, version 1.51.0.1074, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00036822.
Processing media-specific event for [mbam.exe!ws!]

Error: (02/02/2012 04:42:35 PM) (Source: Application Error) (User: )
Description: Faulting application mp269_8051.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [mp269_8051.exe!ws!]

Error: (02/01/2012 11:55:38 AM) (Source: Application Error) (User: )
Description: Faulting application mp269_8051.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [mp269_8051.exe!ws!]

Error: (01/31/2012 01:25:11 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/31/2012 01:25:08 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/31/2012 01:21:46 AM) (Source: Application Error) (User: )
Description: Faulting application mp269_8051.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [mp269_8051.exe!ws!]

Error: (01/30/2012 07:32:57 PM) (Source: Application Error) (User: )
Description: Faulting application mp269_8051.exe, version 0.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [mp269_8051.exe!ws!]

Error: (01/30/2012 04:35:12 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.51.0.1074, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

System errors:
=============
Error: (02/05/2012 02:48:44 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
Processor

Error: (02/05/2012 02:48:15 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 02:39:21 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 02:13:58 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
Processor

Error: (02/05/2012 02:13:42 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 01:13:41 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 01:04:29 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
Processor

Error: (02/05/2012 01:03:46 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 00:44:09 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/05/2012 00:43:37 AM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 10 Plugin (Version: 10.0.22.87)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AIM 7
AOL Messaging Toolbar
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.2.120)
Bing Bar Platform (Version: 5.0.1423.0)
Bonjour (Version: 2.0.4.0)
Collab
Critical Update for Windows Media Player 11 (KB959772)
Download Updater (AOL LLC)
Dune 2000
ESET Online Scanner v3
FL Studio 8
Google Talk Plugin (Version: 2.5.8.4958)
IL Download Manager
iTunes (Version: 10.1.2.17)
Java(TM) 6 Update 16 (Version: 6.0.160)
Lexmark Supplies Monitor
Lexmark Z23-Z33
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6425.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox 10.0 (x86 en-US) (Version: 10.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Norton Security Scan (Version: 2.3.0.44)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PoiZone
QuickTime (Version: 7.69.80.9)
Raptr
Redist (Version: 3.00.0000)
Toxic Biohazard
Ultimate Grant Secrets Genie (Version: 1.1.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2553975)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Verizon Media Manager (Version: 9.4.94)
Vuze (Version: 4.5)
WD SmartWare (Version: 1.1.0.7)
WebFldrs XP (Version: 9.50.7523)
Westwood Shared Internet Components
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 511.01 MB
Available physical RAM: 364.82 MB
Total Pagefile: 1247.43 MB
Available Pagefile: 1183.84 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.14 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:37.26 GB) (Free:19.08 GB) NTFS

========================= Users: ========================================

User accounts for \\MYCOMPUTER

Administrator Guest HelpAssistant
Matthew Mitchell MOM Nick
SUPPORT_388945a0

**** End of log ****

Answer 66 / 66

Not Screwed
Feb 8, 2012 at 10:15 AM

That should be good. The rest I can figure out on my own. THANK YOU SO MUCH!!! I appreciate your advice I recommend this site to EVERYONE I KNOW!!! THANK YOU!!!!!

Windows Securty 2012 virus

66 responses

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