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Blue Screen and CD/DVD R/W won't work

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Gunnered - Apr 4, 2012 at 06:10 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 4, 2012 at 06:18 PM
Hello, Got the Nasty S.M.A.R.T. HDD virus!!!!
Dell Inspiron 1520, Windows XP, SP3, OS begins to load and at Windows LOgo, get blue screen, all selectable options in F12, "Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Last Known Configuration, Start Windows Normally" go back to blue screen. Reset boot options to CD/DVDF, inserted original Dell Windows XP dsik, but system does not recognize either internal CD/DVD, or external CD/DVD (via USB).

HELP!!! Please.



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2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 4, 2012 at 02:48 PM
Hello,
Let me know the error code as indicated in the below hyperlink "Blue screen"
Blue Screen
Good Luck
0
Answer 2 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Apr 4, 2012 at 06:18 PM
Dell's have hardware diagnostic software in the BIOS. Isn't that an option on F12? I suggest you run the full diagnostic to see if you have a hardware problem.

Good Luck
0

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