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My id block I forget alternative mail Id

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dhiren - Jun 5, 2012 at 07:19 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 5, 2012 at 10:11 AM
Hello,

My hotmail account is blocked. I was able to change my password manually as i remember my security question. however, even though i have changed my password after i login is still blocked requiring me to send a verification code which i do not know. How do i also send a verification code to an alternative email address which i have access on it?
How should i solve this problem immediately as all my client's contact are in there and i need to work with the email account!
Your kind attention is highly appreciated.
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1 response

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 5, 2012 at 10:11 AM
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck

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