How to return a computer to factory settings?

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Hayliej13 - Jun 17, 2012 at 10:07 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 27, 2012 at 05:35 PM
Hello,

I bought a gateway computer at a yard sale a few days ago only to find out when I got home that the system is password protected! It's a windows vista system. According to the guy that sold me the system, I have to original discs and paperwork that came with the computer. I need to know how to reset the computer or remove the passwords or what ever I need to do to reset it to factory settings. I'm not very tech savvy so things may have to be spelled out for me :P Thanks!

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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 27, 2012 at 05:35 PM
We will need the model number since recovery methods vary over the many years that Gateway has made computers.
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