Urgent "hotmail account blocked"

Usman - Jul 1, 2012 at 06:38 AM
 jm - Jul 19, 2012 at 05:22 AM

I need your help please. i am on job hunt i in other country and i have an email ID of hotmail which i have given in every document to contact back. please help me else i am finished please
this message appears when i log in
"Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had."

when i click continue i receive this

"How do you want to receive your code?

send an email to us*****@htomail.com"

"Send Codes"

when i click send codes it sends me the codes but i am not able to access my accounts Inbox how i am going to see the codes???????????

please help me please

2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 1, 2012 at 07:56 AM

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck
thank you jack
jack i got it solved. i have no words to thank you trust me.... you are a great man i can just pray for you better life.. so0o0o0o nice ov you ... God Bless You