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Facing trouble-Quick Heal Antivirus Pro 2012

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rookie12 Posts 1 Registration date Thursday 12 July 2012 Status Member Last seen 12 July 2012 - 12 Jul 2012 à 22:24
jenishS Posts 1 Registration date Monday 29 July 2013 Status Member Last seen 29 July 2013 - 29 Jul 2013 à 03:14
<Hi,>

<I had purchased a licensed version of Quick Heal Antivirus Pro 2012 1-2 months bk. It was running well till a week bk suddenly 'E-mail', 'Firewall' and 'Browsing' these 3 protections are showing 'X' sign beside them rather than s tick sign....thus i am not protected now from some of the cyber attacks. Also often i am getting a message popped up "Mail protection service has encountered a problem...needs to close". Also while i am manually turning the e-mail protection 'on' it is again turning off.

It would be great if anybody can help me in this regard.

Thanks,
Kalyan
<Edit> Personal data deleted</Edit>
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3 responses

Réponse 1 / 3
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
13 Jul 2012 à 06:30
A simple way to solve the issue is to completely uninstall Quickheal and reinstall it.

Good luck
Réponse 2 / 3
Jack W
16 Jul 2012 à 00:09
Hey Kalyan if this is something that not be resolved till now, you are advised to seek assistance from the Quick Heal Support team. Use this link - http://quickheal.com/supp_tic.asp
Réponse 3 / 3
jenishS Posts 1 Registration date Monday 29 July 2013 Status Member Last seen 29 July 2013
29 Jul 2013 à 03:14
You should get in touch in with the Customer Support, they will definitely sort this for you, Just tell them your problem and some one from their team comes back to you with a solution. https://www.quickheal.com/submitticket/