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Facing trouble-Quick Heal Antivirus Pro 2012

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rookie12 Posts 1 Registration date Thursday July 12, 2012 Status Member Last seen July 12, 2012 - Jul 12, 2012 at 10:24 PM
jenishS Posts 1 Registration date Monday July 29, 2013 Status Member Last seen July 29, 2013 - Jul 29, 2013 at 03:14 AM
<Hi,>

<I had purchased a licensed version of Quick Heal Antivirus Pro 2012 1-2 months bk. It was running well till a week bk suddenly 'E-mail', 'Firewall' and 'Browsing' these 3 protections are showing 'X' sign beside them rather than s tick sign....thus i am not protected now from some of the cyber attacks. Also often i am getting a message popped up "Mail protection service has encountered a problem...needs to close". Also while i am manually turning the e-mail protection 'on' it is again turning off.

It would be great if anybody can help me in this regard.

Thanks,
Kalyan
<Edit> Personal data deleted</Edit>
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3 responses

Answer 1 / 3
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jul 13, 2012 at 06:30 AM
A simple way to solve the issue is to completely uninstall Quickheal and reinstall it.

Good luck
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Answer 2 / 3
Jack W
Jul 16, 2012 at 12:09 AM
Hey Kalyan if this is something that not be resolved till now, you are advised to seek assistance from the Quick Heal Support team. Use this link - http://quickheal.com/supp_tic.asp
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Answer 3 / 3
jenishS Posts 1 Registration date Monday July 29, 2013 Status Member Last seen July 29, 2013
Jul 29, 2013 at 03:14 AM
You should get in touch in with the Customer Support, they will definitely sort this for you, Just tell them your problem and some one from their team comes back to you with a solution. https://www.quickheal.com/submitticket/
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