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HPG72-227 black screen

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Karen - Jul 19, 2012 at 05:51 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 20, 2012 at 01:43 PM
Hello,
My HP G72-227 started flickering and going black. Then it stayed black. Power goes to the optical drive but the USB slots don't work. Fans come on. I have tried doing the battery out, disconnect anything hooked up, press power button down for 30-60 secs then plug in adapter Still nothing. I have tried doing it at different lid angles- still no screen. Hooking up an external monitor won't work, because the ports don't work. Help!!
Thanks



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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 20, 2012 at 01:43 PM
Hello,

Try this 1

If you notice that your CPU fan is running but there is no display in the screen

then remove the RAM from the slot, clean it and place it back properly or try

another slot. Check your RAM also. Even bad RAM will result you in display

problem.

If the problem still exists then click on the below hyperlink "Black Screen" and

follow the instructions

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&lc=en&cc=us&dlc=en&product=4290949

Good Luck
0

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