ShellExecuteEx failed; code 170 The requested resource is in use [Solved/Closed]

Report
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013
-
Ambucias
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
-
Hello,
I cant install any software, everytime it shows ''shellExecuteEx failed; code 170 The requested resource is in use'' this error message. please anyone help me.



14 replies

Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Hello,
dear thanks for helping me. here is the url
http://speedy.sh/wupFf/ZHPDiag.txt
i think it is not a virus. because my kaspersky pure already scan many times to my pc. anyway I am waiting for your reply. again please help me.
Regards
Neel4Nil
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
Hi Neel,

I beg to disagree with you.

Just at a glance, I spotted 3 viruses in the form of adware. Kaspersky is an excellent software, but if you force it to download, it won't argue with you.

You also have AVG which will create conflicts with Kaspersky. You should have only one antivirus application.

Stand-by for further instructions, it may take sometime but I will get back to you. In the meantime, please remove AVG and Virual Girl.

Regards
Ambucias
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
Neel

Thanks to UTorrent, your machine is badly infected. I don't have much time so I will transfer your case to my expert friend juju666. He is from Belgium, so please be nice and patient with him.

Regards
neel4nil
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

ok dear
Posts
35731
Registration date
Wednesday December 17, 2008
Status
Security contributor
Last seen
August 22, 2018

Hi neel4nil and thx Ambucias :-)

Please upgrade this :

Mozilla Firefox 15.0 => 17 : https://www.mozilla.org/fr/firefox/new/

Windows 7 Ultimate Edition, 32-bit (Build 7600) => Windows 7 SP1 : http://download.microsoft.com/download/0/A/F/0AFB5316-3062-494A-AB78-7FB0D4461357/windows6.1-KB976932-X86.exe

Please download and run AD-Remover from here : http://dl.commentcamarche.net/www.commentcamarche.net/download/files/AD-R_2.0.0.2%2CG.exe

Click on the button "Remove"
Please post the logfile (C:\AD-ReportCLEAN[1].txt)

Regards,

Juju666 - security contributor
.::. Contributeur Sécurité .::.
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Hello Sir,
Thanks for being with me.
already uninstall Virual Girl.and now just remove its installation software.
but dear I cannot uninstall AVG Toolbar. please see this link.
http://speedy.sh/wup6f/ScreenHunter-17-Nov.-28-17.00.jpg
Actually I am not installed this AVG toolbar. Its a add on.
Now What can I do sir?
Thanks for helping me..
Regards
Neel
Posts
35731
Registration date
Wednesday December 17, 2008
Status
Security contributor
Last seen
August 22, 2018

Have you used "AdwCleaner" (from Xplode) ?
The uninstall process of AVG Security Toolbar is corrupted.
We will fix the problem with a fix but for the moment please use AD-Remover.
Please be patient :-)
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Hi JUJU
I cannot install this adwclener. please see the link
http://speedy.sh/t82fv/ScreenHunter-18-Nov.-28-17.57.jpg
Something I also inform to you that I cant upgrade the windows version. thats why I am getting help from you.
Please sir help me..
Regards
Neel
Posts
35731
Registration date
Wednesday December 17, 2008
Status
Security contributor
Last seen
August 22, 2018

You have a problem with permissions on this computer.
Are you admin on this computer ?

Copy that fix :

O43 - CFD: 11/25/2012 - 9:03:01 AM - [7.900] ----D C:\Users\NEEL\AppData\Local\vghd
[HKLM\Software\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}]
C:\Users\NEEL\AppData\Local\vghd
[HKLM\Software\Classes\AVG Secure Search.BrowserWndAPI]
[HKLM\Software\Classes\AVG Secure Search.PugiObj]
[HKLM\Software\Classes\AVG Secure Search.PugiObj.1]
O2 - BHO: (no name) - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} Orphean Key
O3 - Toolbar: (no name) - [HKLM]{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} . (...) -- (.not file.)
O69 - SBI: prefs.js [NEEL - tcninsx1.default] user_pref("Smartbar.ConduitHomepagesList", "");
O69 - SBI: prefs.js [NEEL - tcninsx1.default] user_pref("Smartbar.ConduitSearchEngineList", "BitTorrentControl_v12 Customized Web Search");
O87 - FAEL: "{13DF9C9B-050A-4166-AE20-A197986A53A1}" |In - Domain - P17 - TRUE | .(...) -- C:\Program Files\VaeVictis\Victory\Victory.exe (.not file.)
M3 - MFPP: Plugins - [NEEL] -- C:\Users\NEEL\AppData\Roaming\Mozilla\Firefox\Profiles\tcninsx1.default\searchplugins\conduit.xml
[HKCU\Software\AppDataLow\Software\ConduitSearchScopes]
[HKCU\Software\AppDataLow\Software\Conduit]
[HKCU\Software\AppDataLow\Software\Smartbar]
[HKCU\Software\AppDataLow\Toolbar]
[HKLM\Software\Conduit]
O43 - CFD: 10/24/2012 - 6:11:53 AM - [0.609] ----D C:\Program Files\Conduit
O43 - CFD: 10/24/2012 - 6:11:52 AM - [0.063] ----D C:\Users\NEEL\AppData\Local\Conduit
O69 - SBI: C:\Users\NEEL\AppData\Roaming\Mozilla\Firefox\Profiles\tcninsx1.default\searchplugins\conduit.xml
O69 - SBI: prefs.js [NEEL - tcninsx1.default] user_pref("CT3225826.SearchFromAddressBarUrl", "http://search.conduit.com/ResultsExt.aspx?ctid=CT3225826&SearchSource=2&q=");
O69 - SBI: prefs.js [NEEL - tcninsx1.default] user_pref("Smartbar.ConduitSearchUrlList", "http://search.conduit.com/ResultsExt.aspx?ctid=CT3225826&SearchSource=2&q=");
O69 - SBI: prefs.js [NEEL - tcninsx1.default] user_pref("keyword.URL", "http://search.conduit.com/ResultsExt.aspx?ctid=CT3225826&SearchSource=2&q=");
O69 - SBI: SearchScopes [HKCU] {afdbddaa-5d3f-42ee-b79c-185a7020515b} - (BitTorrentControl_v12 Customized Web Search) - http://search.conduit.com
[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKLM\Software\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}]
[HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
[HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
[HKCU\Software\AppDataLow\Software\ConduitSearchScopes]
[HKCU\Software\AppDataLow\Toolbar]
C:\Program Files\Conduit
C:\Users\NEEL\AppData\Local\Conduit
C:\Users\NEEL\AppData\LocalLow\Conduit
C:\Users\NEEL\AppData\Roaming\Mozilla\Firefox\Profiles\tcninsx1.default\SearchPlugins\conduit.xml
EMPTYTEMP


Run ZHPFix on your Desktop (with right click -> run as administrator)
Click on "Paste clipboard"
Click on "GO"
Paste the logfile here.

Regards
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Dear Sir,
First of all when I click on ZHPFix and go as 'run as administrator' then it shows this error message.here is the link.please see.
http://speedy.sh/b6NVH/ScreenHunter-21-Nov.-28-20.32.jpg
After that I am just going as double click. but there were also have above data. next I click on ''paste clipboard'' and then click ''go'' then there were shown a confirm message ''You confirm the cleaning of data''. two option appeared ''Oui'' and ''Non". I clicked on Non. here is the link.
http://speedy.sh/v2TBB/ScreenHunter-19-Nov.-28-20.31.jpg
Now what can I do sir.Please help.
Regards
Neel
Posts
35731
Registration date
Wednesday December 17, 2008
Status
Security contributor
Last seen
August 22, 2018

Click on "Oui" ("oui" = yes)

Regards
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Hi Dear
just clicked on ''Oui''. Afterthat it closed and nothing happened. Then i restart, but problem not gone.
Actually i cant access any administrator option. But i am the admin for this pc.
Few days ago it happened when i installed screen dancer software 'virual girl'.
Yesterday also trying to time recovery in control panel. but cant. There were also had an administrator option.
Sir i am getting depression. please Help me.
Regards
Neel
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Is there anyone alive!!!!!!!!!help me please
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
Hi,

Actually I was lying on my deathbed, rattling my chains, but you just woke me up.

Have you removed Virual Girl ?

If i understand correctly,ZHP Fix will not work.

Can you open the registry editor "run, type regedit, ok" ?
Posts
12
Registration date
Tuesday November 27, 2012
Status
Member
Last seen
January 24, 2013

Hello Sir,
i dont know no how,but i think problem is solved (or may be temporary). so thanks again.next time if i will got any problem, then i will tell you.
Regards
Neel
Ambucias
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
You are most welcome.

Next time, when you create a new topic on similar issues, immediatly upload a ZHP Diag report, it will save time for you.
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
Hi,

Seems to me that a virus is running a process which prevents the file from running.

To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.

1. Boot in safemode with networking.

2. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)

3. Save the file on your Desktop.

4. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

5. Double click on the short cut ZHPDiag on your Destktop.

6. Click on the screwdriver icon and ensure all of the items are checked.

7. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

8. Close ZHPDiag.

9. To transmit the report, click on this link :

https://authentification.site

10. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

11. Select the file ZHPDiag.txt.

12. Click on "upload »

13. Copy the url and post it here

Best regards

Ambucias
Moderator, Security Contributor