Forgot password and second secret question

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alexsas18 Posts 1 Registration date Thursday November 29, 2012 Status Member Last seen November 29, 2012 - Nov 29, 2012 at 06:28 PM
BunoCS Posts 15472 Registration date Monday July 11, 2005 Status Moderator Last seen March 25, 2024 - Nov 15, 2013 at 03:17 AM
hello.
few days ago i was very stupid and i ve changed my yahoo password.
Second day i couldn t sign in because i ve forgoten it. OK so ive went on their website to recover my password and they asked me about my sexret questions i knew just one i couldn t remember the 2nd one. I need som help PLEASE..... i have lots of informations and important stuff on my email i dont know what to do i am desperate

2 responses

jalata Posts 2 Registration date Thursday November 14, 2013 Status Member Last seen November 14, 2013 1
Nov 14, 2013 at 05:58 PM
Pls help us bcz i lost my yahoo password and security question
1
BunoCS Posts 15472 Registration date Monday July 11, 2005 Status Moderator Last seen March 25, 2024 1,534
Nov 15, 2013 at 03:17 AM
Hello,
Try this procedure:

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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