Restoring My Webcam

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osmond4christ
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- Jan 7, 2013 at 06:34 AM
Zohaib R
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- Jan 9, 2013 at 03:51 AM
Hello,

I am using a Brian Laptop with Windows Vistas. I have accidentally deleted my webcam software from my laptop. How do I restore it so that I can use my webcam again?
Thanks for your answer and assistance


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Zohaib R
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Jan 7, 2013 at 11:07 PM
Hi osmond4christ,

Please provide me the Device Instance ID of the webcam so that I can try finding an appropriate drivers for the webcam. To get the Device Instance ID:

1. Right click Computer icon on Desktop.
2. Select Manage.
3. Select Device Manager under Computer Management from the left pane.
4. Then expand the "Imaging devices" from right pane.
5. If the webcam is not listed under "Imaging devices" try looking under "Universal Serial Bus controllers"
6. Right click the Device listed.
7. Click Properties.
8. Go to the Details tab, and then select Device Instance Id from the drop down list.
9. This will get you the Device Instance ID for the Webcam
10. Make a note of this Device Instance ID.

Please do write back to us.

Thanks & Regards
Zohaib R
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osmond4christ
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Jan 8, 2013 at 04:32 AM
Thanks for your response to my question on webcam. I have done all u asked me to do but I could not locate any webcam under 'Imaging Devices' and 'Universal serial Bus controllers.'

Please advise me on what to do further.

Thanks.
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Zohaib R
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Jan 8, 2013 at 04:42 AM
Hi osmond4christ,

I would like check the details of your computer, kindly reply with the System Model Number of your computer.

Please do write back to us.
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osmond4christ
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Jan 9, 2013 at 02:34 AM
The model no for my laptop is M761S and the name of the Laptop is BRIAN.

Thank you.
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Zohaib R
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Jan 9, 2013 at 03:51 AM
Hi osmond4christ,

I have checked the Brian Support site and they have not posted the webcam drivers for your system model (Brian 15.6 M761S). You can check the below mentioned link:

http://brianintegratedsystems.com/retina-iphone-touch/

Kindly check under "Universal Serial Bus" and "Other devices" in "Device Manger" to find anything listed as "Unknown Device". If you find one, please get the Device Instance ID of the same.

Please do write back to us.
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