Unresponsive Epson Printer

[Closed]
Report
Posts
2
Registration date
Saturday January 26, 2013
Status
Member
Last seen
February 1, 2013
-
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
-
Hello,
I have an Epson s22 it seems to be frozen, the power will not turn off unless you unplug it and the ink button is off and totally unresponsive. I have managed to free the carriage and change the ink but no change. I tried to print test page but no response. Admittedly I have non Epson cartridges installed. Any ideas? Please.


3 replies

Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
46
Hi Bluelightspace,

Kindly try these simple steps and check if there is any difference:

1. Unplug the power connections from the printer.
2. Remove the power cord/adapter from the power source as well.
3. Disconnect the printer from the computer as well.
4. Press and hold the power button for 30 seconds to release any Flea Power from the machine.
5. Plug in the power connections and check.

Do reply with results.
Posts
2
Registration date
Saturday January 26, 2013
Status
Member
Last seen
February 1, 2013

Hi thank you for your response I have tried as you suggested but no change. The printer is unresponsive and won't even turn off unless I unplug it?
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
46
Hi Bluelightspace,

It seems the printer needs repair. Kindly, contact EPSON Support for more help. If you need further assistance please visit: https://epson.com/Support/sl/s

Click "Contact Support" you can check various contact options here.

Please reply if you have any further questions.