Black ink

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Friday January 25, 2013
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2368
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Sunday September 23, 2012
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December 13, 2018
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Hello,

I have a brother MFC-240C printer and the black ink will not work. It was never used. I actually have two have the same printers and the black ink does not work in either one. I just tried replacing it with all new color and black and it still does not work.

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2368
Registration date
Sunday September 23, 2012
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Last seen
December 13, 2018
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Hi eringarrity,

As you mentioned you never used it, try cleaning the "print head". For steps on how to clean the "print head" please check the service manual on page number 98. You can view the manual online from the below mentioned link:

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_240C_EN_249.PDF

Do reply with results.