Cannot open files on my external hd
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swampcreek
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Wednesday February 13, 2013
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Feb 13, 2013 at 09:03 AM
blayne - Nov 27, 2013 at 08:42 PM
blayne - Nov 27, 2013 at 08:42 PM
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Zohaib R
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Feb 13, 2013 at 10:01 AM
Feb 13, 2013 at 10:01 AM
Hi swampcreek,
A little clarification will help me find a fix for the problem. You have mentioned in your post that you connected the Internal Hard Drive from Dell Laptop externally to the Toshiba Laptop. I would like to know, what type of cable you have used.
For quickbook and other application-specific files you will need the required software package to be installed in your Toshiba laptop. Some of the new picture formats are not supported in Windows XP. Please try opening some existing picture, audio and pdf files on the Toshiba Laptop hard drive and check if they open.
Please do write back to us.
A little clarification will help me find a fix for the problem. You have mentioned in your post that you connected the Internal Hard Drive from Dell Laptop externally to the Toshiba Laptop. I would like to know, what type of cable you have used.
For quickbook and other application-specific files you will need the required software package to be installed in your Toshiba laptop. Some of the new picture formats are not supported in Windows XP. Please try opening some existing picture, audio and pdf files on the Toshiba Laptop hard drive and check if they open.
Please do write back to us.
swampcreek
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Wednesday February 13, 2013
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February 13, 2013
Feb 13, 2013 at 10:16 AM
Feb 13, 2013 at 10:16 AM
it is a toshiba external hard drive, with an HP laptop
and no I cant open pictures or music from the external hard drive in any computer
and no I cant open pictures or music from the external hard drive in any computer
Zohaib R
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Sunday September 23, 2012
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Feb 13, 2013 at 12:19 PM
Feb 13, 2013 at 12:19 PM
Hi swampcreek,
As you mentioned this Hard Drive is an external Hard Drive, please check with the Toshiba Support site if there is a firmware update for this external hard drive. Also, check if you are able to open any other type of files from the hard drive, such as a notepad or try to transfer some files to the Hard Drive and check. In your reply please include the exact Model Number of the Toshiba Hard Drive.
Please do write back to us.
As you mentioned this Hard Drive is an external Hard Drive, please check with the Toshiba Support site if there is a firmware update for this external hard drive. Also, check if you are able to open any other type of files from the hard drive, such as a notepad or try to transfer some files to the Hard Drive and check. In your reply please include the exact Model Number of the Toshiba Hard Drive.
Please do write back to us.