Toshiba HDD blue light stays on not blinking and it goes off

KobbyDavid - Dec 11, 2021 at 08:26 PM
Irina2207 Posts 35 Registration date Friday January 21, 2022 Status Member Last seen September 7, 2022 - Feb 14, 2022 at 01:39 AM
Hello,
Pls my Toshiba 1TB external hard drive the blue light stays for a while and goes off but the drive still spins pls can anyone help cos I have some important docs on it pls


System Configuration: Android / Chrome 95.0.4638.50

2 replies

nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 30
Jan 20, 2022 at 07:58 AM
Hi,

It would be great if you could elaborate your question; the information seems incomplete. Is your drive not visible in file explorer?
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Irina2207 Posts 35 Registration date Friday January 21, 2022 Status Member Last seen September 7, 2022 21
Feb 14, 2022 at 01:39 AM
Hi, I guess your problem is your Toshiba External Hard Drive Light Blinking But Not Working.
Here are the fixes :

Fix 1. Check Power Management for USB Hub

Click Start, type: devmgmt.msc, and hit Enter.
Open Device Manager and expand "Universal Serial Bus controllers".
Right-click on the USB Root Hub, click on "Properties".
Go to Power Management and uncheck "Allow the computer to turn off this device to save power".

Fix 2. Reboot PC into Safe Mode


In order to thoroughly check out and find the exact problem, you can try to reboot the PC into Safe Mode to see where Toshiba external hard drive can work or not:

Go to Settings, click on "Update & security".
Tab on "Recovery", select "Advanced Startup" and click "Restart now".
PC will automatically boot into another Startup Settings screen, press F4 to initiate PC reboot into Safe Mode.
Then check whether the Toshiba external hard disk can be detected or not.
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