Hp 2000-2a20nr laptop problem

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Registration date
Sunday February 24, 2013
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February 24, 2013
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6428
Registration date
Sunday June 6, 2010
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July 16, 2020
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Hello,

My hp 2000-2a20nr laptop will not load the internet and i havent downloaded anything please help.

1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
Check all your connections.Try to ping to your router and check if you are able to get the reply message.
Provide us more information to help you. Let us know your router brand name and complete model number.
Let us know if you are using a wired or wireless connection.
Click on Start --> Run --> Type cmd and press Enter. "Command Prompt" will be opened.
Now enter the below command.
ipconfig /all > D:\ipconfig.txt --> Press Enter.
Now go to your D-Drive. You can find a file named "ipconfig.txt". Upload that file to https://authentification.site and paste the download url here.
Good Luck