dell factory image reset Closed

Question

Hello, 

so i am using a dell inspirion duo and i have just had the hard drive replace in october now i have had to restore the computer to new out of the box but my windows updates are not working correctly if someone could help me i want to throw this computer through the wall

Configuration: Mac OS X Leopard (10.5.8) / Safari 5.0.6

Zohaib R · Answer

Hi Krisanne, 

I would like to know if you are trying to restore the computer to factory settings or you have already done that. Regarding the Windows update, is there any error message available when you are trying to run Windows update?

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6 
  
Thanks & Regards 
Zohaib R 
#iworkfordell

krisannelizabeth · Answer

i have already reset it to factory settings and it is showing many error messages, latest one being... windows failed to update80240016

Zohaib R · Answer

Hi Krisanne,

As per the Microsoft KB Article:

"Windows Update error 80240016 typically means that another installation is in progress."

Please check the below mentioned link for more details:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

Open this page using Microsoft Internet Explorer and try running the fixit provided on the website.

Do reply with results.

Dell factory image reset

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