Loss of internet, Windows Firewall, And antivirus websheild

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Tuesday April 16, 2013
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My gateway gt5040 using xp sp3 , has stopped connecting to the internet. Through network connections I am connected but I cannot bring up any pages. My windows firewall and antivirus have both been disabled, tho I can still do virus scans. Any suggestions would help. Thank you for reading.

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6428
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Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) Right click on the "Internet Explorer" icon --> Click on "Properties" --> Click on

"Connections" tab --> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected.

2) If the problem still exists then

Click on Start --> Run --> Type cmd.

"Command Prompt" will be opened.

Now enter the below command.

netsh int ip reset resetlog.txt --> Press Enter.

Good Luck